Jessica Dapice
Mooresville,NC
Summary
skilled at managing customer needs, assessing styles and recommending optimal choices recommending products and looks based on physical characteristics and customer requests. Time management skills and great with customer service while maintaining a welcoming environment for clients.
Overview
4
4
years of professional experience
Work History
Hairstylist
Studio DC
07.2024 - 10.2024
- costumer service
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- maintained my own space my own clientele and product.
Hairstylist
Hudson Salon
06.2023 - 07.2024
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Retail Sales Associate
Platos's Closet
08.2021 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Recommended complementary purchases to customers, increasing revenue.
Tanning Consultant
Island Tans Tanning Salon
07.2020 - 08.2021
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Exceeded monthly tanning product and membership sale quotas.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- maintained a clean sanitary enviorment
Education
Cosmetology License - Cosmetology
Pinnacle Institute of Cosmetology
Mooresville, NC06-2023
High School Diploma -
Mooresville High
Mooresville, NC06-2022
Skills
- Innovative hairstyling techniques
- Cosmetology
- Relationship building and management
- color and cuts
- listening to clients and preforming a consultation appropriate to there wants and needs
- Detail-orientated
- Team leadership
- Salon maintenance
Timeline
Hairstylist
Studio DC
07.2024 - 10.2024
Hairstylist
Hudson Salon
06.2023 - 07.2024
Retail Sales Associate
Platos's Closet
08.2021 - 06.2023
Tanning Consultant
Island Tans Tanning Salon
07.2020 - 08.2021
Cosmetology License - Cosmetology
Pinnacle Institute of Cosmetology
High School Diploma -
Mooresville High
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