Jessica Darling
Hemet,CA
Summary
Dynamic and dedicated professional with experience at Hemet Unified School District, skilled in fostering inclusive learning environments and enhancing student engagement. Proven ability in effective communication and relationship building, complemented by strong organizational skills. Committed to supporting individual growth and academic success through tailored assistance and positive interactions.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Detail-oriented, easy to understand instructions to employees and developing positive relationships with slot players. Adept at continuously overseeing facilities to maintain clean public areas. Looking for new opportunity with gaming company.
Overview
16
16
years of professional experience
Work History
Teacher's Assistant
Hemet Unified School District
03.2023 - Current
- Assisted teachers in developing and implementing lesson plans to enhance student learning experiences.
- Supported classroom management by maintaining a positive and inclusive environment for all students.
- Facilitated small group activities, promoting collaboration and engagement among students.
- Prepared instructional materials and resources, ensuring accessibility for diverse learning needs.
- Monitored student progress, providing feedback to support individual growth and academic success.
- Organized classroom resources, enhancing efficiency in daily operations and lesson delivery.
Cashier And Sales
Verram Station
02.2021 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new staff on operational procedures and customer service standards.
- Implemented inventory management practices to enhance stock accuracy.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Hostess Manager
Soboba Casino Resort
04.2020 - 01.2021
- Supervised daily operations of hostess team, ensuring efficient guest seating and service flow.
- Developed training programs for new staff to enhance customer service skills and operational knowledge.
- Implemented scheduling strategies that improved coverage during peak hours, enhancing overall guest satisfaction.
- Established protocols for managing reservations and special requests, streamlining front-of-house operations.
- Analyzed guest feedback to inform strategic decisions aimed at enhancing service quality and operational efficiency.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
Private Caregiver
Self-employeed
01.2010 - 02.2020
- Provided personalized care and support to clients, enhancing daily living experiences.
- Assisted clients with mobility, ensuring safety and comfort during activities.
- Developed tailored care plans based on individual needs and preferences.
- Coordinated medication schedules, promoting adherence and health management.
- Monitored client health status, reporting changes to family members and healthcare providers.
- Implemented strategies for improving client engagement in daily activities.
- Established strong relationships with clients, fostering trust and emotional support.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
Education
Nursing Certification -
Regional Occupational Program
Temecula, CA06-2006
High School Diploma -
Oak Grove / Jack Weaver School
Perris, CA12-2005
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Relationship building
- Helping students with special needs
- Behavior redirection
- Classroom preparation and maintenance
- Individual student assistance
- Guest relations
- Casino game knowledge
- Greeting guests
- Resolving complaints
Accomplishments
- Earned certification in Nursing.
- Completed manager training program.
- Promoted to Manager after only 6 months for exceptional performance.
Timeline
Teacher's Assistant
Hemet Unified School District
03.2023 - Current
Cashier And Sales
Verram Station
02.2021 - 02.2023
Hostess Manager
Soboba Casino Resort
04.2020 - 01.2021
Private Caregiver
Self-employeed
01.2010 - 02.2020
Nursing Certification -
Regional Occupational Program
High School Diploma -
Oak Grove / Jack Weaver School