Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Davila

Harker Heights

Summary

Creative Nail Technician known for high productivity and efficient task completion. Skilled in nail art, acrylic and gel nail application, and customer service. Excel at time management, adaptability, and communication, ensuring clients receive exceptional care and personalized treatments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Nail Technician

Self Employed
Harker Heights
08.2019 - Current
  • Shaped and smoothed nails with files, emery boards and rotary tools.
  • Ensured that safety protocols were followed during each service provided.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Developed creative designs on nails using a variety of colors and materials.
  • Treated nails to repair or improve strength and resilience by wrapping.
  • Introduced signature services, acrylics and gel tips to increase overall sales.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Provided excellent customer service through friendly interactions with clients.

Disability

Disabled
Columbus
09.2007 - 08.2019
  • Unable to work due to multiple medical issues.

Cost Clerk

Tyson Foods
Dawson
01.2006 - 08.2007
  • Gathered information to produce accounts payable reports for review.
  • Assisted in budget preparation by providing necessary cost information.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Processed invoice payments and recorded information in account database.
  • Performed calculations to determine total costs for each job order.
  • Conducted regular audits of purchasing activities to ensure compliance with company policies and procedures.
  • Verified cost accuracy of invoices and purchase orders.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.

Customer Service Representative

Sallie Mae
Killeen
01.2000 - 03.2002
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Accepted payments for student loans.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Updated databases with new and modified customer data.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

Nail Manicurist

Central Texas Beauty College
Temple, TX
06-2019

High School Diploma -

Jordan Vocational High School
Columbus, GA
06-1998

Skills

  • Precision Nail Shaping
  • Expert Gel Application
  • Acrylic application
  • Customer service
  • Visual Design Expertise
  • Safety protocols

Certification

  • Licensed Nail Technician

References

References available upon request.

Timeline

Nail Technician

Self Employed
08.2019 - Current

Disability

Disabled
09.2007 - 08.2019

Cost Clerk

Tyson Foods
01.2006 - 08.2007

Customer Service Representative

Sallie Mae
01.2000 - 03.2002

Nail Manicurist

Central Texas Beauty College

High School Diploma -

Jordan Vocational High School

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Jessica Davila