JESSICA DAVIS
Fairhope,AL
Summary
Dedicated to driving operational excellence through strategic oversight and innovative solutions, cultivating client relationships, and facilitating informed decision-making.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Manager
Peoples Home Health
Pensacola
06.2025 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
Branch Administrator
ProHealth Home Health and Hospice
Daphne, AL
06.2023 - 05.2025
- Guide clinicians for optimal care delivery and case evaluations, ensuring high service standards.
- Coordinate case conferences to enhance team collaboration and care coordination.
- Manage branch operations, improving workflow and document accessibility.
- Maintain accurate financial records, supporting informed decision-making.
- Foster client relationships through exceptional service and issue resolution.
- Lead branch operations through strategic oversight of clinical services, staff development, and quality assurance protocols while maintaining compliance and optimizing care delivery standards.
- Drive operational excellence by streamlining administrative workflows, implementing efficient filing systems, and coordinating cross-departmental communication for enhanced service delivery.
RN Hospice Case Manager
Springhill Home Health and Hospice
Daphne, AL
02.2023 - 06.2023
- Coordinate end-of-life care, integrating medical and emotional support for terminal patients.
- Manage complex patient needs, ensuring medication compliance and symptom management.
- Organize daily care plans, aligning clinical, psychosocial, and spiritual services.
- Educate patients on disease processes and medication side effects for improved comfort.
- Facilitate goal setting with patients to achieve personalized comfort and care objectives.
Clinic Manager
Knee Rejuvenation Group of Florida
Pensacola, FL
07.2022 - 02.2023
- Led team to boost staff morale and retention through effective communication and problem-solving.
- Managed confidential clinic records, ensuring compliance with privacy standards.
- Filled in for absent staff, maintaining seamless clinic operations.
- Developed training programs to address staff skill gaps, enhancing performance.
- Prepared for ACHA and BOC surveys, achieving successful accreditations.
RN Clinical Manager/Case Manager
Ascension at Home - Together with Compassus
Pell City, AL
03.2015 - 07.2022
- Coordinate comprehensive home care plans for patients with chronic conditions.
- Facilitated clinical, psychosocial, and spiritual support, enhancing patient well-being.
- Educated patients on disease management and care techniques, improving self-care skills.
- Contributed to successful CHAPS survey outcomes through effective case management.
- Coordinated comprehensive patient care plans integrating clinical, psychosocial, and spiritual services while managing CHAPS survey compliance and quality metrics.
- Led patient education initiatives on complex medical procedures, medication management, and treatment protocols, ensuring optimal home healthcare outcomes.
- Implemented structured case management protocols for home healthcare, focusing on patient goal-setting and long-term care planning.
Registered Nurse (RN)
St. Vincent's St. Clair Hospital
Pell City, AL
12.2009 - 03.2015
- Led shift operations, delegating tasks and coordinating with physicians for optimal patient care.
- Managed diverse patient needs, from infants to elderly, ensuring effective treatment and support.
- Executed emergency procedures, stabilizing patients swiftly and efficiently.
- Streamlined communication to reduce care delays, improving patient outcomes.
- Ensured accurate documentation for seamless transitions and high-quality care delivery.
- Led shift operations as Charge Nurse, orchestrating patient assignments, coordinating with physicians, and managing staff schedules to ensure optimal care delivery.
- Implemented comprehensive patient care strategies across diverse age groups, managing complex health conditions while maintaining high standards of medical documentation.
Education
ADN - Nursing
Central Alabama Community College
Childersburg, ALMaster's Degree - MBA Focus in Healthcare Administration
Columbia Southern University
Orange Beach, AL08.2025
BSN - Nursing
Chamberlain College of Nursing-Illinois
Illinois12.2021
Skills
- Clinical nursing expertise
- Triage and patient assessment
- Budgeting and financial oversight
- Staff evaluation and supervision
- Managed care coordination
- Hospice services delivery
- Change management initiatives
- Financial reporting accuracy
- Training programs development
- Recruitment strategies in healthcare
- Case management proficiency
- Healthcare operations management
- Hospital experience with quality control
- Risk assessment methodologies
- Management
Certification
- BLS Certification
- CPR Certification
- RN License
- Alabama State Board of Nursing Dec 2009 - Dec 2025
ADDITIONAL INFORMATION
- LEADERSHIP ACHIEVEMENT
- 2010-2015: Charge nurse, CPR Instructor
- 6/2020: Employee Spotlight Interview: Created Facial Mask Sewing group in Pell City community due to COVID 19 Pandemic that donated over 1,000 free fabric masks to local businesses and first responders
- Chosen to serve on Hospice Focus group to provide the best care for Home Health patients transition to Hospice services
Timeline
Clinical Manager
Peoples Home Health
06.2025 - Current
Branch Administrator
ProHealth Home Health and Hospice
06.2023 - 05.2025
RN Hospice Case Manager
Springhill Home Health and Hospice
02.2023 - 06.2023
Clinic Manager
Knee Rejuvenation Group of Florida
07.2022 - 02.2023
RN Clinical Manager/Case Manager
Ascension at Home - Together with Compassus
03.2015 - 07.2022
Registered Nurse (RN)
St. Vincent's St. Clair Hospital
12.2009 - 03.2015
ADN - Nursing
Central Alabama Community College
Master's Degree - MBA Focus in Healthcare Administration
Columbia Southern University
BSN - Nursing
Chamberlain College of Nursing-Illinois