Jessica Dawley
Washington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Finance Manager/Assistant Manager - HR
Lunsford Foundation LLC
Washington
03.2025 - Current
- Developed forecasting models utilizing historical data trends to predict future revenues and expenses.
- Conducted risk management assessments and created strategies to minimize potential risks.
- Developed and managed financial plans for a variety of investments.
- Maintained accounts payable and receivable records ensuring timely payments are made.
- Reviewed and analyzed budget variances to ensure accuracy of financial information.
- Prepared financial documents such as budgets, forecasts and reports.
- Evaluated existing processes within the finance department and identified areas for improvement.
- Analyzed complex financial data and generated meaningful reports for senior management.
- Managed payroll processing activities for multiple entities including tax filings.
- Created monthly performance metrics that tracked key performance indicators.
- Answered employee queries regarding HR policies and procedures.
- Provided support to the HR team in daily administrative tasks.
- Managed payroll processing, benefits administration and other related HR functions.
Program Specialist/Administrative Assistant
KEBEC Group
05.2022 - 03.2025
- Handled confidential documents in an organized fashion according to established protocol.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated resources for program implementation, including personnel and materials.
- Assisted in the creation and revision of program policies and procedures to ensure compliance.
Command Center Operator
Allied Universal Security Services
Washington
09.2021 - 05.2022
- Provided timely and accurate information on incidents or outages to internal customers.
- Monitored and responded to system alarms, notifications, and alerts using the command center software.
- Created incident tickets for all reported issues, maintained ticket queues, and tracked progress until resolution.
- Maintained and updated daily event logs and entry authority lists.
- Operated command and control center systems and equipment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
HHA
MBI Logistics LLC
Washington
06.2017 - 04.2020
- Provided companionship and monitored health condition of clients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Prepared meals and snacks according to prescribed diets.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted in ambulation and exercise routines for clients.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided emotional support and companionship to patients.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted clients with bathing, dressing, and incontinence care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Improved patient outlook and daily living through compassionate care.
- Managed patient transportation and appointment scheduling.
- Maintained clean and well-organized environment for client happiness and safety.
Education
Anacostia High School
Washington, DCSkills
- Program coordination
- Office administration
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Friendly, positive attitude
- Excellent communication
- Google drive
- First Aid/CPR
- Written communication
- Critical thinking
- Calm under pressure
- Financial forecasting
- Process improvement
- Customer support
- WebLogic
- Project planning
Certification
- CPR Certification
- AED Certification
- First Aid Certification
- HIPPA Certification
Timeline
Finance Manager/Assistant Manager - HR
Lunsford Foundation LLC
03.2025 - Current
Program Specialist/Administrative Assistant
KEBEC Group
05.2022 - 03.2025
Command Center Operator
Allied Universal Security Services
09.2021 - 05.2022
HHA
MBI Logistics LLC
06.2017 - 04.2020
Anacostia High School