Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Jessica Deak

Jessica Deak

Milwaukie

Summary

Dynamic and dedicated customer service professional with extensive experience in the restaurant industry, recognized for the ability to establish rapport with clients and foster lasting relationships. A solid team player with an outgoing and positive demeanor, consistently motivated to enhance customer satisfaction and contribute to overall company success. Specializes in quality, speed, and process optimization, adept at handling multiple tasks efficiently in fast-paced environments while maintaining exceptional communication and project management skills. Known for a proactive approach to identifying and resolving issues, with a focus on optimizing processes to support team objectives and drive business growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Office Assistant

Deaks Form Tools
06.2024 - 10.2024
  • Went back home for a couple of months to be with family and assist my Father with his wire EDM machine shop.
  • Various cleaning throughout shop.
  • Filing and sorting of invoices and payments.

Server/Bartender

Gladstone's Restaurant
01.2024 - 06.2024
  • Delivered high-quality service in a fast-paced, high-volume setting, managing both indoor and patio areas.
  • Supported kitchen and service teams, ensuring seamless operations and exceptional guest satisfaction.
  • Demonstrated effective money management and people skills in a dynamic environment.

Lead Server

Kaizen Sushi Bar
07.2023 - 11.2023
  • Oversaw daily operations and managed staff in the absence of management, ensuring smooth and efficient service.
  • Implemented training programs that improved team performance and customer service.
  • Conducted inventory control and maintained high standards for customer interactions.

Lead Bartender

Duffy's Irish Pub
02.2020 - 05.2023
  • Managed solo shifts, demonstrating strong organizational and multitasking abilities.
  • Trained and mentored new employees, fostering a collaborative and effective team environment.
  • Handled bar inventory, ordering, and financial transactions with accuracy and efficiency.

Bartender

O Bar and Grill
03.2019 - 01.2020
  • Created a welcoming atmosphere for patrons, contributing to positive dining experiences.
  • Managed high-volume shifts independently, including inventory and alcohol orders.
  • Trained incoming staff members, enhancing team skills and cohesion.

Education

Bachelor's Degree - Psychology

Portland State University
Portland, OR
11.2023

Associate of Arts Degree - undefined

Technical School
Portland, OR
10.2019

undefined

Great Lakes School of Integrative Medicine
01.2016

undefined

Lakeland Community College
05.2013

undefined

Chardon High School
06.2012

Skills

  • Strong organizational abilities
  • Effective multitasking
  • Employee training
  • Superior customer support
  • Inventory management
  • Effective team management
  • Proficient in office and retail software tools
  • Problem-solving
  • Adaptability and flexibility
  • Prioritization and time management

Certification

  • OLCC Service Permit
  • Food Handler Certification
  • Driver's License

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Business Office Assistant

Deaks Form Tools
06.2024 - 10.2024

Server/Bartender

Gladstone's Restaurant
01.2024 - 06.2024

Lead Server

Kaizen Sushi Bar
07.2023 - 11.2023

Lead Bartender

Duffy's Irish Pub
02.2020 - 05.2023

Bartender

O Bar and Grill
03.2019 - 01.2020

Associate of Arts Degree - undefined

Technical School

undefined

Great Lakes School of Integrative Medicine

undefined

Lakeland Community College

undefined

Chardon High School

Bachelor's Degree - Psychology

Portland State University