Jessica DeBolt
Columbia,SC
Summary
Highly skilled Licensed Clinical Counselor with a proven track record at Irmo Counseling Services, excelling in substance abuse treatment and fostering positive patient experiences. Demonstrated expertise in integrating healthcare models and employing evidence-based practices like cognitive behavioral therapy. Achieved significant client progress through innovative therapeutic interventions and exceptional group facilitation, enhancing recovery and personal growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Clinical Counselor (LPC # 9089)
Irmo Counseling Services
Irmo, SC
04.2024 - 10.2024
- Provided individual and group counseling services to clients of all ages.
- Developed treatment plans and goals in collaboration with clients.
- Conducted assessments to identify mental health issues, diagnose disorders, and develop treatment plans.
- Assisted clients in developing problem-solving skills and strategies for emotional regulation.
- Created an environment of trust that enabled clients to openly discuss their feelings and experiences.
- Worked collaboratively with other healthcare professionals to ensure comprehensive care for patients.
- Maintained accurate clinical records in accordance with state regulations and agency policies.
- Provided crisis intervention services when necessary.
- Monitored changes in symptoms or behavior over time to assess progress towards treatment goals.
- Educated families about available community resources for additional support services.
- Participated in regular supervision meetings with supervisors to review case notes and discuss current cases.
- Attended relevant trainings, seminars, conferences., related to mental health care.
- Utilized evidence-based practices such as cognitive behavioral therapy during sessions with clients.
- Coordinated referrals for specialty care when needed.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Conferred with clients to discuss treatment options and therapy goals.
- Helped clients find solutions by teaching appropriate intervention techniques.
- Provided individual counseling to guide clients in areas of social and emotional needs.
- Documented patient progress through counseling and interaction.
- Obtained or maintained proper licensure or certification to meet state requirements.
- Provided crisis intervention services to clients experiencing acute mental health issues.
- Provided guidance and support to clients during career transitions and educational decision-making processes.
- Developed and maintained professional relationships with referral sources, including physicians, schools, and community agencies.
- Monitored client progress through regular follow-up sessions and adjusted treatment plans as necessary.
- Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Counseled clients physical, mental factors impacting personal success.
Utilization Review Management Coordinator (LPC # 9089)
Three Rivers Behavioral Health
West Columbia, SC
07.2023 - 04.2024
- Reviewed and evaluated patient information to determine appropriate level of care and services required.
- Conducted utilization review activities including concurrent reviews, retrospective reviews, and discharge planning.
- Assessed the appropriateness of length of stay for inpatient admissions.
- Analyzed medical records to ensure compliance with regulatory requirements.
- Collaborated with multidisciplinary teams to develop strategies for improving quality of care and reducing costs.
- Maintained accurate data entry into a computerized system related to UR activities.
- Communicated authorization decisions to providers and patients in a timely manner.
- Investigated denials from payers for lack of medical necessity or level of care issues.
- Ensured that all documentation is complete and accurately reflects the services provided by physicians.
- Assisted with appeals processes related to denied claims or requests for additional information from payers.
- Responded promptly to inquiries from internal and external customers regarding authorization status or payment issues.
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Referred cases to secondary review for failure to meet criteria.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Collaborated with staff members in group meetings to identify issues and find cost-effective solutions.
- Managed appeals for denied services, providing additional information to support medical necessity.
- Performed pre-certification, concurrent, and retrospective reviews of inpatient and outpatient services.
- Ensured compliance with federal, state, and accreditation requirements related to utilization management.
- Liaised between patients, healthcare providers, and insurance companies to clarify coverage and authorize services.
- Documented all utilization review activities, findings, and decisions in patient records and databases.
- Utilized evidence-based guidelines to support utilization review decisions and recommendations.
- Collaborated with case managers to facilitate timely discharge planning and transition of care.
- Coordinated with healthcare teams to develop care plans that meet patient needs and insurance coverage.
- Educated healthcare providers on utilization review processes, criteria, and best practices.
- Explained policies, procedures and services to patients.
Licensed Professional Counselor/Associate (LPCA # 7738 & LPC # 9089)
Three Rivers Behavioral Health
West Columbia, SC
01.2022 - 07.2023
- Implemented group activities to encourage team building and communication skills.
- Facilitated discussions on current issues and topics of interest among members of the group.
- Provided guidance in problem-solving techniques to help the group reach consensus on decisions.
- Analyzed feedback from participants to identify areas for improvement and growth opportunities.
- Created an environment that is conducive to open dialogue between all members of the group.
- Encouraged participation from all members through effective facilitation techniques.
- Assisted with conflict resolution within the group by providing constructive criticism when needed.
- Established protocols for decision-making processes within the group.
- Monitored performance levels of each member in order to ensure quality work was being delivered.
- Maintained a positive attitude while facilitating sessions with the intention of encouraging engagement from all participants.
- Supported individuals within the group who were struggling emotionally or psychologically.
- Moderated debates between opposing sides in order to foster understanding among different perspectives.
- Provided encouragement and motivation when needed in order to keep morale high throughout each session.
- Ensured compliance with safety regulations while conducting activities with the team.
- Coordinated resources necessary for successful completion of projects assigned to the team.
- Encouraged participation and provided focus and guidance for discussions within group.
- Encouraged clients to develop mutual support networks outside of support groups.
- Encouraged members to get involved in new hobbies and activities to improve mental health.
- Negotiated and facilitated conflicts and disagreements that arose during group meetings.
- Provided advocacy specified by program and contract guidelines.
- Trained to properly and compassionately interact with clients coming from all walks of life and all life situations.
- Welcomed new members to group and provided orientation on both group operations and self-help services.
- Informed site staff of issues that violated or jeopardized service operations.
- Promoted consensus-building approach where every member contributed to group structure.
- Updated attendance records of participants in group sessions and workshops.
- Provided case management services and referrals to individuals requiring additional assistance.
- Eliminated learning gaps and effectively instructed students utilizing wide variety of innovative teaching aids and motivational and implementation strategies.
Licensed Professional Counselor Associate (LPCA # 7738)
Choices Counseling Center
West Columbia, SC
08.2021 - 01.2022
- Provided individual counseling services to clients of all ages.
- Developed treatment plans and goals in collaboration with clients.
- Conducted assessments to identify mental health issues, diagnose disorders, and develop treatment plans.
- Assisted clients in developing problem-solving skills and strategies for emotional regulation.
- Created an environment of trust that enabled clients to openly discuss their feelings and experiences.
- Maintained accurate clinical records in accordance with state regulations and agency policies.
- Advised family members on how best to support the client's recovery process.
- Provided crisis intervention services when necessary.
- Monitored changes in symptoms or behavior over time to assess progress towards treatment goals.
- Educated families about available community resources for additional support services.
- Participated in regular supervision meetings with supervisors to review case notes and discuss current cases.
- Attended relevant trainings, seminars, conferences., related to mental health care.
- Utilized evidence-based practices such as cognitive behavioral therapy during sessions with clients.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Conferred with clients to discuss treatment options and therapy goals.
- Helped clients find solutions by teaching appropriate intervention techniques.
- Provided individual counseling to guide clients in areas of social and emotional needs.
- Documented patient progress through counseling and interaction.
- Acted as client advocate to resolve emergency problems in crisis situations.
- Obtained or maintained proper licensure or certification to meet state requirements.
- Monitored client progress through regular follow-up sessions and adjusted treatment plans as necessary.
- Provided guidance and support to clients during career transitions and educational decision-making processes.
- Conducted individual counseling sessions to address mental health issues, career concerns, and personal development.
- Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
- Maintained confidential client records and case notes in compliance with ethical standards and legal requirements.
- Engaged in continuous professional development to stay informed about the latest counseling techniques and theories.
- Utilized evidence-based therapeutic approaches, including Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
- Provided crisis intervention services to clients experiencing acute mental health issues.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Coordinated resources to support clients and help each achieve targets.
- Helped couples work through serious issues and restore relationships or part amicably.
Education
M.A. - Clinical Mental Health Counseling
South University
Columbia, SC03.2021
M.S. - Clinical Psychology
Capella University
Minneapolis, MN03.2017
B.A. - Psychology
Columbia College
Fort Drum, NY07.2015
Skills
- Substance abuse treatment
- Grief counseling
- Family therapy
- Integrated healthcare models
- ADHD Certification
- Administration and management
- Therapy and counseling
- Professionalism
- Positive patient experiences
- Therapeutic Intervention
- Time management abilities
- Clinical assessment
- Group facilitation
- Session documentation
- Reliability
Affiliations
- Chi Sigma Iota (previous member)
Certification
Licensed Professional Counselor, (#9089) 08/08/23
References
References available upon request.
Timeline
Licensed Clinical Counselor (LPC # 9089)
Irmo Counseling Services
04.2024 - 10.2024
Utilization Review Management Coordinator (LPC # 9089)
Three Rivers Behavioral Health
07.2023 - 04.2024
Licensed Professional Counselor/Associate (LPCA # 7738 & LPC # 9089)
Three Rivers Behavioral Health
01.2022 - 07.2023
Licensed Professional Counselor Associate (LPCA # 7738)
Choices Counseling Center
08.2021 - 01.2022
M.A. - Clinical Mental Health Counseling
South University
M.S. - Clinical Psychology
Capella University
B.A. - Psychology
Columbia College