Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica DeCrosta

Keystone Heights

Summary

Highly skilled Lead Immunizing Pharmacy Technician with 5+ years of experience in providing exceptional pharmaceutical care and immunization services. Proven ability to lead and mentor pharmacy staff, coordinate immunization clinics, and ensure compliance with all regulatory requirements. Strong knowledge of vaccines, medication administration, and customer service. Dedicated and detail-oriented professional committed to delivering quality patient care and promoting public health initiatives.

Professional with experience in library and media services, ready to enhance information access and support. Skilled in cataloging, organizing, and managing digital and physical resources, ensuring efficient user experience. Strong focus on collaboration, adaptability, and achieving results in dynamic environments. Reliable team member with expertise in operating library systems, assisting patrons, and maintaining resource integrity.

Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Media Technician

McRae Elementary
08.2024 - 06.2025
  • Managed library circulation systems to ensure accurate tracking of materials and resources.
  • Developed and implemented training programs for staff on new technologies and library applications.
  • Streamlined inventory management processes, improving efficiency in resource allocation and usage tracking.
  • Conducted informative orientations for new students, familiarizing them with library layout, policies, and services.
  • Actively participated in professional development opportunities to stay current with industry trends and best practices for library services.
  • Managed circulation desk operations, ensuring prompt and accurate check-in/check-out of materials.
  • Developed and implemented age-appropriate literacy programs, promoting critical thinking and information literacy skills.
  • Maintained a safe learning environment through clear communication of library policies and procedures while addressing any issues that arose effectively.
  • Established a welcoming library atmosphere by fostering an inclusive environment for all students and staff members.
  • Increased parent involvement by hosting family literacy nights or workshops focused on fostering strong reading habits at home.
  • Promoted reading comprehension and literary appreciation through engaging book talks and reading programs.
  • Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Taught children about library practices via individual and group instruction.
  • Aided students individually or in small groups, reinforcing material taught by the teacher.
  • Established positive relationships with students, fostering a supportive and inclusive classroom community.
  • Facilitated small group discussions to encourage critical thinking and collaborative problem-solving skills.
  • Helped organize school events that promoted student engagement and community involvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Lead Immunizing Pharmacy Technician

Publix Pharmacy
02.2019 - 05.2025
  • Oversaw and coordinated immunization services within the pharmacy, ensuring all staff were trained and proficient in immunization techniques
  • Managed inventory of immunization supplies, consistently monitoring stock levels and placing orders as needed to maintain adequate supply
  • Conducted patient consultations and assessments to determine immunization needs and provide education on vaccine options
  • Supervised a team of pharmacy technicians in a fast-paced retail pharmacy setting, ensuring efficient workflow and adherence to pharmacy policies and procedures
  • Managed inventory levels to prevent stockouts and minimize expired medications, achieving a 98% accuracy rate
  • Trained and mentored new pharmacy technicians to enhance their skills and knowledge of pharmacy operations
  • Collaborated with pharmacists to prioritize and expedite prescription filling, resulting in improved customer satisfaction scores
  • Conducted regular quality assurance checks to maintain a high standard of accuracy and safety in medication preparation and dispensing
  • Experienced in accurately dispensing medications and assisting pharmacists with prescription orders
  • Proficient in maintaining pharmacy inventory, receiving and restocking supplies, and rotating stock to ensure optimal medication storage
  • Skilled in entering prescription and patient information into pharmacy computer systems with a high level of accuracy
  • Capable of providing excellent customer service by answering phone calls, assisting patients with medication inquiries, and processing insurance claims
  • Conducted regular inventory audits and vendor negotiations to optimize medication stock levels and control costs
  • Collaborated with healthcare providers and insurance companies to ensure accurate prescription processing and timely medication deliveries
  • Analyzed project requirements and resource availability to allocate work assignments effectively
  • Created efficient daily pharmacy schedules to ensure optimal coverage and customer service
  • Managed scheduling conflicts and last-minute changes to minimize disruptions in workflow
  • Collaborated with pharmacy staff and management to optimize staffing levels and reduce wait times for customers
  • Monitored pharmacist and technician workloads to allocate resources effectively and meet customer demands
  • Conducted regular inventory counts to ensure accuracy and minimize discrepancies
  • Conducted monthly inventory audits to identify and address potential errors or discrepancies
  • Managed prescription processing and medication dispensing for diverse patient population.
  • Collaborated with pharmacists to ensure accurate medication inventory management.
  • Trained new pharmacy technicians on operational procedures and safety protocols.

Bakery Clerk

Publix
10.2010 - 11.2016
  • Prepared and decorated a variety of baked goods such as bread, pastries, and cakes according to company recipes and customer requests.
  • Stocked and maintained bakery display cases with fresh products throughout the day, ensuring visually appealing presentation.
  • Provided excellent customer service by greeting and assisting patrons with product selection, special orders, and inquiries.
  • Operated commercial baking equipment safely and efficiently, following all food safety and sanitation guidelines.
  • Assisted with inventory management, including rotating stock, monitoring product levels, and ordering supplies as needed.

Education

High School Diploma -

Orange Park High School
06.2010

Bachelor of Science - Business Administration

Grand Canyon University
01-2026

Skills

  • Data Entry
  • Customer Service
  • Medication Knowledge
  • Flexibility
  • Adaptability
  • Multi-task ability
  • Collection development
  • Library software proficiency
  • Information literacy
  • Small group instruction
  • Teacher support
  • Activity planning

Certification

  • CPhT Certified Pharmacy Technician June 2023
  • Certified to Immunize January 2021
  • CPR Certified January 2021
  • Micro-Credentials

Timeline

Media Technician

McRae Elementary
08.2024 - 06.2025

Lead Immunizing Pharmacy Technician

Publix Pharmacy
02.2019 - 05.2025

Bakery Clerk

Publix
10.2010 - 11.2016

High School Diploma -

Orange Park High School

Bachelor of Science - Business Administration

Grand Canyon University

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