Jessica De Feo
GME Training Program Administrator
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
27
27
years of post-secondary education
Work History
GME Training Program Administrator
Staten Island University Hospital - Northwell
06.2022 - Current
- Assists maintaining 128 residents for SIUH internal medicine program accreditation with ACGME and applicable councils; prepares and coordinates materials and resources for ACGME self-study and site visit reviews.
- Assists in reviewing, assessing, developing, implementing and enforcing program-specific policies as required by ACGME and other accrediting bodies; maintains, monitors and completes all required updates on applicable websites, surveys and electronic databases.
- Provides administrative and logistical coordination of all aspects of medical education programming; prepares, monitors and disseminates faculty and resident rotations, on-call coverage, work hours and vacation schedules.
- Coordinates annual appointment, credentialing and on-boarding process for existing and new residents and fellows to ensure effective navigation of on-boarding process.
- Plans and executes annual residency and/or fellowship recruitment processes, documentation and events.
- Monitors and coordinates evaluation process to ensure ACGME milestone evaluations are captured.
- Assists with completion of Annual Program Evaluation (APE) module and ensures submission to OAA.
- Organizes and oversees all aspects of courses, conferences, alumni and graduation events; ensures that applicable events align with established CME guidelines.
- Compiles all required documents to ensure Clinical Competence Committee (CCC) functions to program requirements and standards.
- Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
Executive Assistant - Part Time
Stile. Appedu & Associates, LLC
01.2020 - 02.2023
- Supported GC in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Key holder to office.
- Made manual deposits for banking.
- Attended meetings, took notes and tracked action items.
- Screened calls and emails and responded accordingly to support executive correspondence.
Administrative Support Associate - Hospitalist
Staten Island University Hospital - Northwell
11.2021 - 06.2022
- Contacted Hospitalist to initiate timely services of 250-300 patients and communicated placement to unit clerks and case managers.
- Scheduled daily patient census.
- Compiled statistical reports for missing charges.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Served as reliable point of contact for internal staff members seeking assistance with various administrative matters.
Service Coordinator/Scheduler
Northshore Homecare - Northwell
09.2010 - 11.2021
- Contacted Clinical staff to initiate timely services and communicated placement to Clinical Supervisor.
- Managed high volume patient census of 300-600 patients, ensuring timely and effective service delivery.
- Compiled statistical reports, therapy notes, and activity records.
- Collaborated with Accounts Payable to resolve all invoice discrepancies.
- Developed effective improvement plans in alignment with goals and specifications.
- Streamlined service coordination processes for improved team productivity and response times.
Ancillary Coordinator
St. Vincent's Catholic Medical Centers
08.2007 - 09.2010
- Oversaw appointment scheduling of 300-600 patients and itinerary coordination for both clinical staff and patients.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Entered data, generated reports, and produced tracking documents.
Education
Bachelor of Arts - Community And Human Services, Health Services
SUNY Empire State College
New York, NY 05.2001 - 08.2022
Professional Diploma - Audio Engineering
Institute of Audio Research
New York, NY 05.2001 - 05.2007
Certification - Healthcare Management
SUNY Empire State College
05.2001 -
Skills
Affiliations
- Northwell Business Employee Resource Groups
- Northwell Change Agents
- Staten Island History Hunters
Timeline
GME Training Program Administrator
Staten Island University Hospital - Northwell
06.2022 - Current
Administrative Support Associate - Hospitalist
Staten Island University Hospital - Northwell
11.2021 - 06.2022
Executive Assistant - Part Time
Stile. Appedu & Associates, LLC
01.2020 - 02.2023
Service Coordinator/Scheduler
Northshore Homecare - Northwell
09.2010 - 11.2021
Ancillary Coordinator
St. Vincent's Catholic Medical Centers
08.2007 - 09.2010
Bachelor of Arts - Community And Human Services, Health Services
SUNY Empire State College
05.2001 - 08.2022
Professional Diploma - Audio Engineering
Institute of Audio Research
05.2001 - 05.2007
Certification - Healthcare Management
SUNY Empire State College
05.2001 -
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