Summary
Work History
Education
Skills
Timeline
Generic

JESSICA DE LEON

Deer Park,Texas

Summary

Customer service professional with the ability to build strong relationships with customers, coworkers and potential clients. Commitment to continuous education. Provided customer service support for all special orders. Other duties included faxing, printing, and getting order slip ready. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

ResultsCX WORK FROM HOME
  • Answering approximately 40+ calls daily and utilizing a courteous and professional manner
  • Identifying customer needs
  • Applying problem solving skills
  • Placing orders, scheduling payments and assisting with APP accounts.

TTEC WORK FROM HOME
  • Answering approximately 25+ calls daily and utilizing a courteous and professional manner
  • Identifying customer needs
  • Applying problem solving skills.

Clearance Rooms Furniture
  • Loan officer
  • Apply problem solving skills to resolve customer service
  • Answering and directed incoming calls using multi-line telephone system
  • Kept physcial files and digitized records organized for easy updating.

TTEC
  • Answering approximately 25+ calls daily and utilizing a courteous and professional manner
  • Identifying customer needs
  • Applying problem solving skills
  • Scheduling member rides to and from doctor appoints, using Uber.

DeerPark ISD
  • Child Nutrition
  • Prepare and serve meals for students
  • Cashier.

Education

High School Diploma -

Aldine High School
Houston, TX
05.1998

Skills

  • Team building
  • Remote Office Availability
  • Problem-Solving
  • Dependable and Responsible

Timeline

ResultsCX WORK FROM HOME

TTEC WORK FROM HOME

Clearance Rooms Furniture

TTEC

DeerPark ISD

High School Diploma -

Aldine High School
JESSICA DE LEON