Jessica De Leon
Chatsworth,CA
Summary
Detail-oriented individual with exceptional communication and team leadership skills. Known for reliability and adaptability, to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Program Manager
Ontic Engineering & Manufacturing
Chatsworth, CA
11.2022 - Current
- Led cross-functional teams to execute production plans and ensure delivery of commerical and military aircraft purchase orders.
- Coordinated resource allocation and managed budgets to optimize program performance and reduce costs.
- Analyzed project risks and developed mitigation strategies to minimize impact on timelines and deliverables as well as helped create opportunities for financial gains within the program earlier than the delivery schedule.
- Maintained strong relationships with key customers and suppliers, ensuring support for program initiatives.
Senior Relationship Banker
MUFG Union Bank
Chatsworth, CA
04.2018 - 10.2022
- Cultivated and maintained strong client relationships to enhance customer satisfaction and retention.
- Supervised daily branch operations to ensure efficiency, compliance and continuous improvements in each area.
- Analyzed client financial needs, recommending tailored banking solutions to meet individual goals.
- Mentored and collaborated with branch team members to achieve sales targets and improve overall performance.
Senior Banker
US Bank NA
Porter Ranch, CA
04.2014 - 04.2018
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Trained new personal bankers, elevating team performance and service quality.
- Monitored pipelines to track and log status of loans for both consumers and small businesses.
Education
High School Diploma -
Chatsworth High School
Chatsworth, CAAssociate of Arts - Culinary Arts And Food Service Management
Los Angeles Mission College
Sylmar, CABachelor of Arts - Liberal Studies
California State University, Northridge
Northridge, CASkills
- Detail-oriented
- Team leadership and direction
- Interpersonal skills
- Problem-solving
- Customer service
- Resilient in stressful situations
- Work Planning and Prioritization
- Good judgment
Timeline
Program Manager
Ontic Engineering & Manufacturing
11.2022 - Current
Senior Relationship Banker
MUFG Union Bank
04.2018 - 10.2022
Senior Banker
US Bank NA
04.2014 - 04.2018
High School Diploma -
Chatsworth High School
Associate of Arts - Culinary Arts And Food Service Management
Los Angeles Mission College
Bachelor of Arts - Liberal Studies
California State University, Northridge