Jessica Deloera
Youngtown,AZ
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Haymaker
06.2024 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Backed up servers by checking on tables and retrieving items for guests.
- Opened and closed seating sections according to volume of guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
Restaurant Hostess
Cheddar's Scratch Kitchen
02.2024 - 06.2024
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Checked in with servers to confirm preparedness before seating customers.
- Backed up servers by checking on tables and retrieving items for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Cashier
Fry's Food And Drug
01.2023 - 05.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Buckeye Union High School
Buckeye, AZ05.2024
Skills
- Conflict Resolution
ID Verification
- Upselling
- Relationship Building
- Sales trends
- Problem-solving skills
Timeline
Restaurant Hostess
Haymaker
06.2024 - Current
Restaurant Hostess
Cheddar's Scratch Kitchen
02.2024 - 06.2024
Cashier
Fry's Food And Drug
01.2023 - 05.2023
High School Diploma -
Buckeye Union High School
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