Jessica Delorenzis
Chester,NY
Overview
5
5
years of professional experience
Work History
Babysitter
Self
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Developing creative ways to encourage learning through everyday experiences.
- Remaining alert at all times while caring for multiple children simultaneously.
- Organized various activities, games, crafts and outings to keep children entertained.
Restaurant Hostess
Reilly's Public House
Piermont, NY
01.2023 - Current
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Guest Experience Specialist
Petco
New York, NY
11.2021 - 09.2022
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Food Service Worker
Choices A-Z
New Jersey
10.2018 - 04.2020
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Organized take-out orders for customers who requested them.
- Properly stored all leftover food items after each shift.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Monitored inventory to keep adequate stock of food items and supplies.
Education
Associate's degree -
Rockland Community College
09.2023
High school diploma -
Tappan Zee High School
09.2020
Timeline
Restaurant Hostess
Reilly's Public House
01.2023 - Current
Guest Experience Specialist
Petco
11.2021 - 09.2022
Food Service Worker
Choices A-Z
10.2018 - 04.2020
Babysitter
Self
Associate's degree -
Rockland Community College
High school diploma -
Tappan Zee High School