Jessica Dembowski
South Park,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Takeout Specialist/Prep Cook
Eat'n Park Hospitality Group Inc.
06.2019 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Personal Assistant
Chakayla Hyland
11.2017 - 04.2019
- Enhanced family organization by managing schedules, appointments, and daily tasks efficiently.
- Ensured a safe and nurturing environment for children with attentive supervision and care.
- Boosted family nutrition by planning and preparing healthy meals tailored to individual preferences.
- Kept detailed track of household and maintenance inventory and schedules.
Deli Clerk
Giant Eagle
08.2014 - 02.2016
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Customer Service Cashier
Lowe's
08.2009 - 03.2013
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Education
GED -
Pennsylvania Department of Education
PA02.2021
Skills
- Quality Assurance
- Quality Assessment
- Customer Relations
- Safe Food Handling
- Ingredient Preparation
- Stock Rotation
- Food Safety
- Guest Services
- Restaurant Equipment Care
- Health Code Compliance
- Recipe Execution
- Order Management
- Guest Engagement
Accomplishments
- Back to back "Smile Champion" award winner for Eat'n Park voted on by management and fellow peers.
Certification
- ServSafe Food Protection Manager Certification - Date of Expiration 11/15/2024
Timeline
Takeout Specialist/Prep Cook
Eat'n Park Hospitality Group Inc.
06.2019 - Current
Personal Assistant
Chakayla Hyland
11.2017 - 04.2019
Deli Clerk
Giant Eagle
08.2014 - 02.2016
Customer Service Cashier
Lowe's
08.2009 - 03.2013
GED -
Pennsylvania Department of Education
- ServSafe Food Protection Manager Certification - Date of Expiration 11/15/2024
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