Jessica DeMeyer
Rochester,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
01.2022 - Current
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Maintained compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
Store Manager
Walgreens
06.2021 - 01.2022
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
Assistant Store Manager
Walgreens
06.2010 - 06.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
Bachelor of Science - Business Administration
SUNY College At Brockport
Brockport, NY05.2022
Skills
- Workflow Optimization
- Training and mentoring
- Employee Management
- Inventory Control
- Customer Service
- Strong multi-tasking
- Problem-Solving
- Highly motivated
- Coaching and Mentoring
Timeline
Pharmacy Operations Manager
Walgreens
01.2022 - Current
Store Manager
Walgreens
06.2021 - 01.2022
Assistant Store Manager
Walgreens
06.2010 - 06.2021
Bachelor of Science - Business Administration
SUNY College At Brockport