Lisa Rivera
Liberty
Summary
Compassionate Nursing Assistant with proven ability to deliver patient care with efficiency and high productivity. Skilled in vital signs monitoring, patient hygiene assistance, and medical record documentation. Excel at communication, empathy, and patience, ensuring optimal support and care in fast-paced environments.
Overview
12
12
years of professional experience
18
18
years of post-secondary education
Work History
Nursing Assistant
New Hope Community Inc.
Loch Sheldrake
01.2024 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with multidisciplinary teams to ensure quality care for residents.
- Participated in training programs to enhance caregiving skills and knowledge.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Ensured that all equipment was functioning properly prior to use.
- Ordered and received medical equipment and medications.
- Filed and organized medications according to policy and procedures.
- Assisted with updating medical profiles, creating appointments and scheduling of all medical appointments.
- Created and maintained organization of all Appointment consultations.
- Assisted the Caseload RN with a variety of tasks.
Direct Support Professional
New Hope Community Inc
Loch Sheldrake
01.2020 - 01.2024
- Assisted with daily living activities and personal care needs.
- Supported people in developing social skills and community engagement.
- Managed documentation and records for care plans and progress.
- Coordinated recreational activities to enhance participation and enjoyment.
- Implemented safety protocols to ensure a secure environment.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained clean and well-organized environment for happiness and safety.
- Followed care plan and directions to administer medications.
- Obtained and maintained Medication Administration Certification.
- Completed and stayed up to date with all required trainings.
Assistant Manager
Family Dollar INC.
Liberty
12.2013 - 09.2017
- Comply and communicate with corporate office
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and ensured product availability.
- Trained new employees on company policies and customer service standards.
- Developed merchandising strategies to enhance product visibility and sales.
- Monitored cash handling procedures and maintained financial accuracy.
- Resolved customer complaints and provided effective solutions promptly.
- Collaborated with team members to improve store performance and efficiency.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Inspected shipments for accuracy and damage before processing.
- Monitored inventory levels and placed orders to restock shelves.
Education
Certified Nursing Assistant - Pro Metric
Sullivan County Boces
Liberty , Ny 01.2008 - 01.2026
High School Equivalency -
Livingston Manor Central School
Livingston Manor, N.YSkills
- Medication administration
- Care plan implementation
- Patient care documentation
- Equipment maintenance
- Medical record tracking
- Direct patient care
- Records management
- Medical records management
- CPR certification
- First Aid certification
- SCIP-R certified
- Medication Administration Certification
- G-Tube Administration Certification
Timeline
Nursing Assistant
New Hope Community Inc.
01.2024 - Current
Direct Support Professional
New Hope Community Inc
01.2020 - 01.2024
Assistant Manager
Family Dollar INC.
12.2013 - 09.2017
Certified Nursing Assistant - Pro Metric
Sullivan County Boces
01.2008 - 01.2026
High School Equivalency -
Livingston Manor Central School