Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Dessert

Danielson,CT

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Caring Job Title dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Compassionate caregiver offers Number years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices. Job Title with Number years of experience in healthcare. Skilled in providing assistance with daily living, physiotherapy support, mental stimulation and occupational therapy. Background in both facility and private care environments. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Patient-focused Job Title with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


I am a dependable and compassionate worker with over 22 years experience in medical/mental health experience in providing high quality care. I have excellent verbal communication both interpersonal and professional and believe in working as a team to ensure the best possible care. I am well organized and have great time management skills. I treat all my clients as if they were my own family and how I myself would want to be treated. I myself am in recovery (9 years clean from pain pills) which is why I am very passionate about helping others letting them know there is hope and they too can change if they put their all into it.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Residential Aide

Community Health Resources
01.2023 - Current
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
  • Collaborated with interdisciplinary team members to develop individualized care plans that addressed each resident''s unique needs and preferences.
  • Facilitated social engagement among residents through the coordination of group activities, outings, and events.
  • Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
  • Maintained detailed records of residents'' progress, updating care plans as necessary to reflect changes in their health or circumstances effectively.
  • Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
  • Contributed positively to staff meetings by sharing insights on resident behavior trends, suggesting new strategies for addressing challenges collaboratively as a team when necessary.
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Provided supervision during outings and group excursions, promoting safety while fostering an enjoyable experience for all participants involved in each activity.
  • Managed resident disputes calmly and professionally; facilitated resolutions that respected individual preferences while preserving overall harmony within the community.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Mental Health Support Worker

Day Kimball Hospital
10.2021 - 01.2023
  • Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Improved patient outcomes with accurate documentation of mental health symptoms and progress.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Facilitated therapeutic group sessions for increased social interaction and skill development.
  • Increased patient engagement in treatment by establishing rapport and building trust with clients.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
  • Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
  • Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
  • Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
  • Documented client progress in confidential files.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Implemented crisis intervention plans to support client safety.
  • Collaborated with mental health professionals to coordinate comprehensive care for clients.
  • Utilized motivational interviewing techniques to increase client engagement in treatment.
  • Assisted in development and implementation of relapse prevention strategies.
  • Facilitated group therapy sessions to meet needs of individuals with Type issues.

Certified Nursing Assistant

Westview Nursing Home
03.2020 - 01.2021
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Certified Nursing Assistant

Private Duty
01.2015 - 08.2018

In home private care for a wonderful lady. I did light housekeeping chores for her as well as cooked and did her laundry as well as passed messed. I loved this lady as if she was my own grandmother. Sadly she passed away at the age of 102.

Tramatic Brain Injury Care Giver

Allied Health
04.2012 - 10.2014


  • Ensure safety of all patients.
  • Provide meals for them.
  • Complete their laundry.
  • Bring to appointments.

Certified Nursing Assistant

Village Manor Nursing Home
03.2003 - 05.2011
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

Recovery Support Specialist - RSS

HHC
Hartford, CT
12.2023

Academic/hairdressing -

H. H. Ellis Technical High School
Danielson, CT
06.2020

Emergency Medical Technician - EMT

American Ambulance Center
Norwich, CT
09.2013

Patient Care Technician - PCT

Three Rivers Community College
Norwich, CT
11.2012

CNA -

Roncali Nursing Home
Danielson, CT
12.2002

Skills

  • Safety awareness
  • Activity Planning
  • Motivational Techniques
  • Emotional Support
  • Patient Care
  • Disability Support
  • Meal Preparation
  • Housekeeping Duties
  • Nutrition knowledge
  • Professional boundaries
  • Transportation Assistance
  • Mobility Assistance
  • Privacy and confidentiality
  • ADL support
  • Laundry services
  • Incapacitation care
  • Dressing assistance
  • Personal Hygiene Assistance
  • Evidence-based practices
  • Infection Control
  • Housekeeping
  • Mental health care
  • Client Relationship Management
  • Continuing education
  • Social interaction
  • Medication Administration
  • Clinical Documentation
  • Emergency Response
  • Dementia Care
  • Patient transportation
  • Recreational Activities
  • Compassionate Caregiving
  • Vital signs monitoring
  • CPR Certification
  • Conducting intakes
  • Catheter Care
  • Patient Assessments
  • Surgical Preparation
  • Universal Precautions
  • Wound Care
  • Feeding Assistance
  • Biohazard Disposal
  • Quality Assurance
  • Medical Terminology
  • Care Monitoring
  • Injury Prevention
  • Electronic Charting
  • Caregiver Relations
  • CNA Certification
  • Patient Observation
  • HIPAA Compliance
  • Bedsore Prevention
  • First Aid Certification
  • Patient evaluations
  • Health Education
  • Basic Life Support
  • Supply Restocking
  • Patient Relations
  • Patient Positioning
  • Specimen Collection
  • Certified Home Health Aide (CHHA)
  • Blood Sugar Monitoring
  • Continuous Improvement
  • Heartsaver First Aid (First Aid)
  • Output Monitoring and Reporting
  • Time management abilities
  • Problem-solving aptitude
  • Collecting vital signs
  • Multitasking Abilities
  • Case Management
  • Recording vital signs
  • Dementia and Alzheimer's knowledge
  • Personal Care Aide
  • Observing responses
  • Empathy and Compassionate Care
  • Nonviolent Crisis Intervention (NVCI)
  • Medical Records Management
  • Observation Documentation
  • Problem-solving abilities
  • Quality Assurance Controls
  • Emotional Intelligence
  • CPR/AED
  • Active Listening
  • Inpatient Care
  • Professional Demeanor
  • Problem-Solving
  • Multitasking
  • Certified Medication Technician
  • Emotional and Social Support

Certification

CNA

EMT

PCT

RSS

Mental health worker

Timeline

Residential Aide

Community Health Resources
01.2023 - Current

Mental Health Support Worker

Day Kimball Hospital
10.2021 - 01.2023

Certified Nursing Assistant

Westview Nursing Home
03.2020 - 01.2021

Certified Nursing Assistant

Private Duty
01.2015 - 08.2018

Tramatic Brain Injury Care Giver

Allied Health
04.2012 - 10.2014

Certified Nursing Assistant

Village Manor Nursing Home
03.2003 - 05.2011

Recovery Support Specialist - RSS

HHC

Academic/hairdressing -

H. H. Ellis Technical High School

Emergency Medical Technician - EMT

American Ambulance Center

Patient Care Technician - PCT

Three Rivers Community College

CNA -

Roncali Nursing Home
Jessica Dessert