Jessica DeVore
Salem,OR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
DMV Drive Test Examiner
Oregon Driver Education Center
Salem, OR
10.2020 - Current
- Provided feedback to examinees regarding their performance on tests.
- Attended conferences, workshops and seminars to increase job-related knowledge.
- Conducted tests to assess the knowledge and skills of examinees.
- Kept students safe in outside environments.
- Calibrated scoring instruments and reviewed scoring results for accuracy.
- Met with parents about student needs to garner additional support.
- Maintained focused, inclusive and supportive learning environments.
- Administered exams according to established guidelines and procedures.
- Built relationships with students and guardians through active communication and positive feedback.
- Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
- Ensured that all tests were administered in accordance with applicable regulations and standards.
- Monitored examinee behavior during testing sessions to ensure adherence to testing protocols.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Drivers Education Instructor
Oregon Driver Education Center
Salem, OR
10.2020 - Current
- Instructed students on safe driving techniques, such as maintaining a proper following distance, navigating intersections and avoiding distractions.
- Ensured that all students received the necessary driver's education materials needed to pass their state exam.
- Monitored student progress and provided feedback to ensure understanding of course material.
- Conducted behind-the-wheel training sessions with each student in order to assess their practical driving skills.
- Provided guidance on vehicle maintenance and operated emergency equipment in case of an accident or breakdown.
- Maintained records of student attendance, performance and progress reports for each class session.
- Developed lesson plans and activities designed to reinforce learning objectives of the driver's education program.
- Incorporated technology into instruction through interactive activities like online quizzes or videos demonstrating best practices.
- Facilitated group discussions about common risks associated with teen drivers and how these can be avoided.
Drivers Education Classroom Teacher
Oregon Driver Education Center
Salem, OR
10.2020 - Current
- Developed lesson plans and instructional materials to support student learning.
- Established clear objectives for all lessons, units, and projects.
- Maintained accurate records of student performance and progress towards goals.
- Instructed students in a variety of academic subjects utilizing differentiated methods of teaching.
- Encouraged critical thinking skills through inquiry-based activities and discussions.
- Utilized technology as an effective tool for enhancing instruction.
- Managed classroom behavior by developing positive relationships with students while enforcing rules fairly and consistently.
- Created a safe environment that fostered collaboration among students.
- Engaged in professional development opportunities to stay current on best practices.
- Tracked attendance, assignments, grades and class participation for students.
Sales Associate
Touch of Mink
Salem, OR
08.2013 - 07.2017
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Assessed customer needs to provide assistance and information on product features.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
West Salem High School
Salem, OR06-2012
Skills
- Instruction Differentiation
- Parent Communication
- Administration Collaboration
- Reporting Requirements
Timeline
DMV Drive Test Examiner
Oregon Driver Education Center
10.2020 - Current
Drivers Education Instructor
Oregon Driver Education Center
10.2020 - Current
Drivers Education Classroom Teacher
Oregon Driver Education Center
10.2020 - Current
Sales Associate
Touch of Mink
08.2013 - 07.2017
High School Diploma -
West Salem High School
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