Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica DeWaters

Plainwell

Summary

Dynamic Business Services Coordinator at NextEra Energy Resources with a proven track record in operations management and team collaboration. Expert in streamlining processes and enhancing efficiency, while effectively managing vendor relationships. Skilled in financial reporting and training development, driving organizational success through proactive problem-solving and strategic communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Services Coordinator

NextEra Energy Resources
06.2024 - 07.2025
  • Supported daily operations by coordinating schedules and meetings for team members.
  • Assisted in processing invoices and managing expense reports to ensure timely payments.
  • Maintained accurate records and documentation for business service transactions and interactions.
  • Communicated effectively with stakeholders to address inquiries and facilitate problem resolution.
  • Organized training sessions and workshops to enhance team skill sets and knowledge base.
  • Collaborated with cross-functional teams to streamline workflows and enhance operational efficiency.
  • Served as a liaison between various departments to ensure seamless flow of information, fostering synergy and efficient collaboration within the organization.

Business Services Technician

NextEra Energy Resources
02.2022 - 06.2024
  • Collaborated with team members to streamline operational processes and enhance efficiency.
  • Oversaw inventory management, ensuring necessary tools and supplies were available for operations.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.

Contract Coordinator

NextEra Energy Resources
05.2021 - 02.2022
  • Coordinated contract execution, ensuring compliance with legal and organizational standards.
  • Managed vendor relationships, facilitating communication and resolving issues efficiently.
  • Developed and maintained contract management systems for streamlined tracking and reporting.
  • Analyzed contract terms to identify risks and mitigate potential disputes proactively.

Wind Turbine Technician

NextEra Energy Resources
08.2016 - 05.2021
  • Conducted routine inspections and maintenance on wind turbine systems to ensure optimal performance.
  • Diagnosed mechanical and electrical issues and implemented effective repair solutions.
  • Collaborated with team members to troubleshoot equipment malfunctions and enhance operational efficiency.
  • Utilized specialized tools and software for turbine diagnostics and performance monitoring.

Education

Wind Turbine Engineering

Kalamazoo Valley Community College
Kalamazoo, MI
06-2016

Skills

  • Operations management
  • Team collaboration
  • Managing multiple projects
  • Financial reporting
  • Project collaboration
  • Process streamlining
  • Supply coordination
  • Training documents
  • Identifying best practices
  • Training manuals and processes
  • Customer service

Accomplishments

SME - Inventory Management

SME - AI/OCR (Artificial Intelligence/Optical Character Recognition)

Certification

Yellow Belt Certificate


Timeline

Business Services Coordinator

NextEra Energy Resources
06.2024 - 07.2025

Business Services Technician

NextEra Energy Resources
02.2022 - 06.2024

Contract Coordinator

NextEra Energy Resources
05.2021 - 02.2022

Wind Turbine Technician

NextEra Energy Resources
08.2016 - 05.2021

Wind Turbine Engineering

Kalamazoo Valley Community College

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