Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica D. Fritzinger

Henrico

Summary

Talented HR leader with a several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.

Overview

8
8
years of professional experience

Work History

HR Manager

ENcompass Consulting Group, LLC
Chantilly
10.2024 - 05.2025
  • Led the onboarding process for new hires, ensuring smooth integration into the company.
  • Maintained accurate and up-to-date employee records and files.
  • Managed invoicing and sent timely payments to clients.
  • Processed accounts payable transactions using QuickBooks Online.
  • Acted as the primary point of contact for employees regarding insurance and HR-related inquiries.
  • Addressed client concerns and inquiries with professionalism and efficiency.
  • Reduced company expenses by consolidating health and dental insurance plans.

Supervisor

LabCorp
Richmond
01.2022 - 06.2024
  • Supervised a team of 37 employees across 25 locations, ensuring efficient operations and compliance with company policies.
  • Managed payroll review and approval on a weekly basis.
  • Oversaw employee time-off requests and ensured proper documentation.
  • Trained employees on policies including HIPAA, FMLA, and disability programs (both short- and long-term).
  • Developed weekly schedules and adjusted shifts based on staffing needs.
  • Maintained accurate employee files, ensuring all required documents were complete and up to date.
  • Conducted corrective action reviews for policy and procedure violations.
  • Led interviews and hired qualified candidates for open positions.
  • Addressed and resolved patient concerns and complaints promptly.

Phlebotomy Service Technician

LabCorp
09.2017 - 01.2022
  • Performed lab draws, drug screenings, and data entry with attention to detail.
  • Assisted in the training and development of new employees.
  • Flexed between various locations, filling in as needed, including opening and closing patient service centers.
  • Managed billing information and collected payments from patients.
  • Ensured adequate inventory and supply levels by ordering and stocking materials as needed.

Education

Associate of Applied Science - Medical Office Administration And Assisting

Medical Careers Institute
Newport News, VA
02-2010

Skills

  • Employee onboarding
  • Payroll administration
  • Regulatory compliance
  • Employee relations
  • Data management
  • Team supervision
  • Client communication
  • Performance management
  • Staffing and recruitment
  • Conflict resolution
  • Policy development
  • Employee benefits management
  • HR policies and procedures

Timeline

HR Manager

ENcompass Consulting Group, LLC
10.2024 - 05.2025

Supervisor

LabCorp
01.2022 - 06.2024

Phlebotomy Service Technician

LabCorp
09.2017 - 01.2022

Associate of Applied Science - Medical Office Administration And Assisting

Medical Careers Institute

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