Xavier Rios
Chicago,IL
Summary
Driven bilingual professional with strong communication, organization, and multitasking skills. Adaptable, detail-oriented, and experienced in classroom and administrative support. Committed to efficiency, teamwork, and implementing positive relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Chicago Public Schools, Northside Learning Center
Chicago, IL
08.2019 - Current
- Encourage independent thinking, problem solving, and self-advocacy skills among students.
- Develop lesson plans for small groups or individual students that focus on academic, behavioral, and social goals established in IEPs.
- Manage class of special education students in absence of lead teacher.
- Responsible for organizing yearly school musical and oversee theatrical production from pre-production to performance, including casting, choreography, rehearsals and set design.
Talent Acquisition Specialist
SYNERGY HomeCare
Chicago, IL
07.2017 - 07.2018
- Assisted in the development of recruiting strategies to attract qualified applicants.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
- Coordinated interviews between hiring managers and prospective employees.
- Posted job openings on various job boards, social media sites, and other resources.
- Conducted home assessments for potential clients to evaluate eligibility and determine appropriate care services.
Customer Service Representative
State Farm Insurance Inc
Chicago, IL
09.2016 - 06.2017
- Assisted clients with policy inquiries, billing, and claims processing.
- Educated clients on insurance products, coverage options, and policy benefits.
- Processed policy changes, payments, and documentation.
- Handled customer concerns and resolved issues promptly to maintain client satisfaction and retention.
Education
Purdue Global University
Lafayette, INNortheastern Illinois University
Chicago, ILHigh School Diploma -
Von Steuben Metropolitan Science Center
Chicago, IL06-2007
Skills
- Special Education Teacher Assistant Experience
- IEP implementation
- Positive behavior reinforcement
- Theater Production & Annual Play Coordination
- Public Speaking
- Customer Service & Client Relations
- Administrative support
- HR & Talent Acquisition
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Performance versatility
Accomplishments
- Leadership Award, Alderman 31st Ward, Chicago (2021-2023)
- Synergy HomeCare Employee of the Year (2018)
- State Farm Insurance- Best Customer Service Award (2017)
- Student Excellence Award, Northeastern University (2008)
Affiliations
- Worship Team Member- Maranatha USA
- Event Singer-Perform at weddings, candlelight shows, and salsa group events.
- Event Coordinator
- Choreographer
- Event Master of Ceremony
- Wedding Officiant
- Commissioner of the Humboldt Park Women's Softball League
- Chef
- Video Blogger
- Creative Writer and Illustrator
Certification
BLS Certification
Languages
Spanish
Native/ Bilingual
Timeline
Special Education Paraprofessional
Chicago Public Schools, Northside Learning Center
08.2019 - Current
Talent Acquisition Specialist
SYNERGY HomeCare
07.2017 - 07.2018
Customer Service Representative
State Farm Insurance Inc
09.2016 - 06.2017
BLS Certification
Purdue Global University
Northeastern Illinois University
High School Diploma -
Von Steuben Metropolitan Science Center
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