Jessica Dietz
Fruitland,ID
Summary
Highly-motivated and enthusiastic professional seeking to further develop my talents with a desire to take on new challenges. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while comfortable working independently and as collaborative team member. Strong work ethic, detail oriented, adaptability and exceptional interpersonal skills. Devoted to maintaining customer satisfaction and contributing to company success while providing a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Quality Assurance/Closing Officer
Holiday Inn Club Vacations Smoky Mountain Resort
Pigeon Forge, TN
11.2023 - 04.2024
- Provided administrative support to Sales, Management, Owners, and all other affiliated departments.
- Provided exceptional customer service by responding promptly to clients' inquiries, concerns, and complaints.
- Compiled documentation to check for completeness, accuracy, and legibility of data entry for all closed and pending contracts, and reported status updates regularly.
- Reduced cancellation rates and recaptured lost revenue.
Owner Line Sales Consultant
Holiday Inn Club Vacations Resort
Williamsburg , VA
05.2022 - 08.2023
- Conducted consistent and dynamic sales presentations to promote product and brand benefits.
- Built brand and product value with enthusiasm and integrity, while establishing trust and providing ownership recommendations and solutions.
- Established professional relationships by providing quality, caring customer service, problem-solving, and conflict resolution skills.
In House Sales Representative
Massanutten Resort
Massanutten , VA
02.2015 - 05.2022
- Responsible for following the sales process of one-on-one sales presentations for hybrid marketing leads, to enhance vacation ownership.
- Developed and maintained professional client relationships using great customer service, identifying client needs, and conflict resolution by asking appropriate questions and providing insightful recommendations regarding product benefits.
- Collaborated with all departments to ensure the successful completion of sale transactions.
Owner/Operator
Hogan’s Hickory House BBQ
Myrtle Beach, SC
01.2009 - 08.2011
- Managed all daily operational aspects of the business such as employee oversight, sales processes, customer interactions, marketing initiatives, stock management and financial records.
Education
GED -
Tom P Haney Technical Center
Panama City, FLSkills
- Excellent verbal and written communication
- Administrative Support
- Customer Focus
- Task- and detail-oriented
- Adaptive
- Energetic
Certification
Tennessee Timeshare Real Estate License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CulturePaid time offWork-life balanceHealthcare benefitsLanguages
English
Native language
Accomplishments
Rookie of the Year 2015
Champions Club 2015-2018
Champions Club 2018-2021
Timeline
Quality Assurance/Closing Officer
Holiday Inn Club Vacations Smoky Mountain Resort
11.2023 - 04.2024
Owner Line Sales Consultant
Holiday Inn Club Vacations Resort
05.2022 - 08.2023
In House Sales Representative
Massanutten Resort
02.2015 - 05.2022
Owner/Operator
Hogan’s Hickory House BBQ
01.2009 - 08.2011
GED -
Tom P Haney Technical Center
Similar Profiles
Akshay PatelAkshay Patel
Sales Support Associate at Holiday Inn Club Vacations Smoky Mountain ResortSales Support Associate at Holiday Inn Club Vacations Smoky Mountain Resort
Daniel SamuelsDaniel Samuels
Sales Agent at Holiday Inn Club Vacations ResortSales Agent at Holiday Inn Club Vacations Resort
Juan E. ChalasJuan E. Chalas
Senior Food and Beverage Manager at ORANGE LAKE RESORT BY HOLIDAY INN CLUB VACATIONSSenior Food and Beverage Manager at ORANGE LAKE RESORT BY HOLIDAY INN CLUB VACATIONS
Kaitlyn NationKaitlyn Nation
68W Combat Medic Instructor at US Army68W Combat Medic Instructor at US Army
Martin BernardiMartin Bernardi
Finance Manager at Moreland GroupFinance Manager at Moreland Group