Jessica Dillon

Cultivate a culture of excellence through effective leadership, setting high standards for performance and fostering accountability among team members.

• Oversee daily operations and monitor performance.
• Prepare daily scheduling and training for operators.
• Liaison between operators and staff

• Disciplined personnel and initiate disciplinary measures as defined by SOPs.
• Administered performance evaluations that allowed for continuous improvement within the division.
• Successfully led change initiatives, effectively managing resistance and ensuring smooth transitions in operations.
• Served as a key liaison between senior leadership and frontline staff, facilitating open communication channels throughout the organization.

• Operate radio equipment, adjusting settings to achieve clearest transmission.
• Monitor emergency frequencies and dispatch emergency response personnel.
• Maintain accurate documentation of messages transmitted and received.
• Coordinate effectively with other radio operators during joint operations, ensuring clear communication and efficient information sharing among all involved parties.