Jessica Dittman
Temple
Summary
Dynamic professional with a proven track record in academic advising at Ultimate Medical Academy Online, leveraging strong relationship-building skills and career counseling expertise. Successfully enhanced student engagement and resource accessibility, leading to improved educational outcomes. Adept at managing operations and driving growth, with a focus on strategic planning and team leadership.
Overview
18
18
years of professional experience
Work History
Student Advisor
Ultimate Medical Academy Online
06.2025 - Current
- Advised students on academic pathways and program requirements to enhance educational outcomes.
- Assisted in resolving student inquiries and concerns, ensuring timely support and guidance.
- Coordinated onboarding processes for new students, streamlining initial engagement and orientation experiences.
- Developed resources for student success, improving access to essential academic tools and information.
- Assisted students in overcoming challenges with effective problem-solving strategies, leading to higher levels of achievement.
General Manager
STARBUCKS COFFEE COMPANY
08.2014 - 04.2025
- Observed daily operations to understand workflow and processes.
- Assisted in coordinating team schedules and task assignments.
- Learned reporting tools for inventory and financial tracking.
- Adapted quickly to new procedures and system updates.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Supervisor
H-E-B Grocery
08.2010 - 03.2014
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members, enhancing skills and efficiency.
- Implemented process improvements, reducing workflow bottlenecks.
- Coordinated scheduling and resource allocation to optimize productivity.
Receptionist
H&R Block
08.2007 - 08.2009
- Managed front desk operations, ensuring a welcoming environment for clients.
- Scheduled appointments and coordinated client meetings efficiently.
- Processed client documents and maintained accurate filing systems.
- Assisted clients with inquiries, providing accurate information about tax services.
Education
Belton High School
Skills
- Career counseling
- Leadership qualities
- Social media proficiency
- Academic advising
- Sales process
- Relationship building
- Cold calling
Timeline
Student Advisor
Ultimate Medical Academy Online
06.2025 - Current
General Manager
STARBUCKS COFFEE COMPANY
08.2014 - 04.2025
Supervisor
H-E-B Grocery
08.2010 - 03.2014
Receptionist
H&R Block
08.2007 - 08.2009
Belton High School
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