Jessica Dixon
Roy,UT
Summary
Dynamic retail professional with a proven track record in fast-paced environments, excelling in customer service, warehouse operations, packaging, merchandising, and cash handling. Demonstrated leadership as a supervisor, complemented by hands-on experience with POS systems and forklift operations. Recognized for a friendly demeanor and enthusiasm as a Retail Sales Associate, committed to leveraging skills while embracing new opportunities to drive employer success. Strong collaborative spirit and dedication to producing quality work under tight deadlines, with proficiency in Microsoft Office and Excel, alongside a keen willingness to expand technical knowledge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
FLEXPAK
06.2023 - Current
- Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
- Assisted in the packaging and labeling of products for shipment or storage
- Collaborated with team members to meet daily production goals by prioritizing tasks effectively
- Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations
- Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
- Operated forklift to safely and efficiently move materials, products, and equipment
- Maintained accurate records of employee attendance, and time off requests
Clerk
Trigent Solutions, Inc
08.2022 - 10.2022
Line Worker
Lifetime Products, Inc.
07.2019 - 09.2020
- Gather the correct materials for orders
- Understanding BOMS
- Perform fast paced with the line
- Ability to work with little supervision.
- Ability to operate pallet jacks, wrapping machines, sealing machines, and an arch strapping machine
Packaging
P&L Solutions
12.2017
- Built containers and pack parts in accordance with detailed packing specifications.
- Recognized and reported defective material and equipment to shift supervisor.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Observed all safety policies and procedures.
- Closely inspected parts to ensure they were clean and free of contaminants.
Packer/Inspector
Global Health
11.2017
- Loaded and unloaded pieces into boxes for shipment.
- Tracked time spent on assignments each day for productivity reporting.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Swept floors and stored equipment at the end of each shift.
- Disassembled, reassembled and corrected changeover.
- Observed all safety policies and procedures
- Closely inspected parts to ensure they were clean and free of contaminants.
Yard Worker
Metro Group Inc
10.2017
- Maintained compliance with company standards to perform all maintenance activities.
- Maintained positive relationships with all customers.
- Followed standards and procedures to maintain safe work environment.
- Salvaged yard organizer.
Cone Inspector
Timken
09.2017
- Responsible for achieving production requirements.
- Prepared and maintained production reports and personnel records.
- Made sure that products were produced on time and are of good quality.
- Assisted machine operators with finished pieces.
- Ensured that all health and safety guidelines were followed.
- Tested products or subassemblies for functionality or quality.
Cashier/Sales associate
Spirit Halloween Super Store
10.2016
- Contacted other store locations to determine merchandise availability.
- Prepared merchandise for sales floor.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Routinely answered customer questions regarding merchandise and pricing.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered an average of 15-20 calls per day by addressing customer inquiries, solving problems and providing new product information.
QCS Plastic Inspector
Workforce Staffing
01.2016 - 08.2016
- Documented and reported substandard production.
- Suggested and implemented new ideas to improve quality, reduce cost and support the production work environment.
Cashier
Walmart
09.2015 - 12.2015
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Routinely answered customer questions regarding merchandise and pricing.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Part-time Custodian
Roy Elementary
03.2014 - 04.2014
- Cleaned in and around the buildings, prioritizing safety at all times.
- Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
- Inspected facility and grounds and picked up any trash.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
Games Attendant
Lagoon Amusement Park
05.2012 - 10.2013
- Make sure the machine that's operated on works properly, along with a clean environment around the area provided.
- Greet customers; Make sure customers questions are answered and left satisfied.
- Keep your Area around you organized, along with keeping merchandise full on the shelves.
Education
HIGH SCHOOL DIPLOMA -
Roy High School
Roy, UT01.2015
Skills
- Leadership
- Warehouse Experience
- Manufacturing
- OPERATIONS
- Retail math
- Communication skills
- Computer skills
- Management
- Custodial Experience
- Supervising experience
- Assembly
- SALES EXPERIENCE
- Pallet Jack
- Forklift
- General Labor
- Basic math
- Cash register operations
- Very well organized
- Excellent people skills
- Sales Experience
- Keen eye for detail
- Multi-tasking
Certification
- Forklift Certification, 08/01/23, Present
- Driver's License, 02/22/2023, 03/08/31
Timeline
Supervisor
FLEXPAK
06.2023 - Current
Clerk
Trigent Solutions, Inc
08.2022 - 10.2022
Line Worker
Lifetime Products, Inc.
07.2019 - 09.2020
Packaging
P&L Solutions
12.2017
Packer/Inspector
Global Health
11.2017
Yard Worker
Metro Group Inc
10.2017
Cone Inspector
Timken
09.2017
Cashier/Sales associate
Spirit Halloween Super Store
10.2016
QCS Plastic Inspector
Workforce Staffing
01.2016 - 08.2016
Cashier
Walmart
09.2015 - 12.2015
Part-time Custodian
Roy Elementary
03.2014 - 04.2014
Games Attendant
Lagoon Amusement Park
05.2012 - 10.2013
HIGH SCHOOL DIPLOMA -
Roy High School
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