Jessica Doddy
Summary
Results-driven Product Owner with over 6 years of experience in shaping product vision, roadmap, and delivery within the healthcare and financial sectors, leveraging Agile frameworks for strategic execution. Expertise in translating business strategies into actionable backlogs using tools like Jira and Confluence, fostering structured delivery and enhancing cross-functional team alignment. Proven track record of managing the end-to-end product lifecycle, aligning roadmaps with business objectives, and achieving a 10% increase in feature adoption across critical workflows. Skilled in utilising data insights, SQL analysis, and customer feedback to inform prioritisation decisions that enhance product performance and drive measurable business outcomes.
Overview
8
8
years of professional experience
Work History
Product Owner
UnitedHealth Group
Minnetonka, MN
01.2025 - Current
- Analyzed healthcare workflows to create a comprehensive product roadmap, focusing on feature alignment with business objectives and operational efficiency improvements.
- Led sprint planning, backlog refinement, and delivery tracking, enhancing team velocity by 15% and ensuring predictable releases.
- Defined clear acceptance criteria and collaborated with QA teams, ensuring high-quality releases, reducing defects by 20%, and improving system reliability across environments.
- Used SQL, Excel, and reporting insights to drive prioritization decisions, increasing feature adoption by 10% and improving workflow efficiency across business processes.
- Facilitated stakeholder engagement to align product direction, enhancing transparency and expediting decision-making across cross-functional teams.
- Analyzed and rectified process inefficiencies, leading to a 20% decrease in turnaround time and improved productivity across product development and delivery operations.
- Interpreted product KPIs and user feedback to facilitate enhancements that align with customer expectations and strategic goals.
Project Manager
PNC Financial Services
Pittsburgh, PA
01.2024 - 12.2024
- Directed delivery of financial product enhancements, ensuring alignment with business objectives and ownership of execution.
- Oversaw integration of business, engineering, and QA teams to optimize collaboration and accelerate project lifecycles.
- Transformed business requirements into clear deliverables, enhancing project clarity and reducing rework during implementation phases.
- Identified potential project risks and developed mitigation strategies to ensure alignment with organizational priorities and compliance requirements.
- Facilitated agile ceremonies, including sprint planning, stand-ups, and retrospectives, to ensure team alignment and continuous progress.
- Developed and maintained open lines of communication with stakeholders, ensuring consistent reporting and alignment with organizational goals.
- Created comprehensive reporting frameworks and dashboards to facilitate faster stakeholder decision-making and proactive issue resolution.
Project Analyst
Amazon.com
Seattle, WA
08.2018 - 12.2022
- Translated business requirements into technical specifications, reducing requirement gaps by 15% and improving delivery quality across development, testing, and implementation phases.
- Utilized Excel and SQL to assess operational processes, pinpointing areas for improvement to streamline business workflows.
- Facilitated collaboration among cross-functional teams, including business, engineering, and operations, to ensure timely execution of deliverables.
- Executed data analysis to identify trends and recommend process enhancements.
- Supported risk assessment and mitigation strategies to ensure seamless project execution and maintain consistent progress across multiple initiatives.
- Developed dashboards and reports to enhance visibility into performance metrics.
- Streamlined project delivery processes by overseeing documentation coordination, improving overall execution timelines and cross-team collaboration.
Education
Master’s Degree - Project Management
Saint Louis University
Bachelor’s Degree - Hospitality and Management
Priest University
Skills
- Product strategy development
- Cross-functional execution and risk management
- Project management tools proficiency
- KPI tracking expertise
- Business analysis documentation
- Stakeholder management
- Agile frameworks
- Data-driven decision-making
- Scrum expertise
- User story creation
- Risk management
- Cross-departmental alignment
- Performance evaluations
Languages
English
Native or Bilingual
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Product Owner
UnitedHealth Group
01.2025 - Current
Project Manager
PNC Financial Services
01.2024 - 12.2024
Project Analyst
Amazon.com
08.2018 - 12.2022
Bachelor’s Degree - Hospitality and Management
Priest University
Master’s Degree - Project Management
Saint Louis University