Jessica Doherty
Paralegal, Office Administration
Oceanside,NY
Summary
Reliable Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Paralegal/Administration Assistant
Law Office Of Michael M. Goldberg
Rockville Centre, NY , New York
08.2018 - Current
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Managed accounts payable and receivable for office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Handled client correspondence and tracked records to foster office efficiency.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
Cashier
BJ's Wholesale
Baldwin, NY
01.2018 - 08.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Office Administrative Assistant
United Global Services Corp
Rockville Centre, NY
11.2011 - 01.2014
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Advised clients on transportation and payment methods.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Entered shipping information into computer system and estimated freight and postal rates.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Certificate - Human Resources Management
Molloy College
Rockville Centre, NY05.2022
Certificate - Bookkeeping Principles &Practices Using Quickbooks
Hofstra University
Hempstead, NY05.2018
Diploma - Medical Office & Business Administration
Hunter Business School
Levittown, NY10.2014
Skills
- Archives Administration
- Resource Coordination and Allocation
- Office Equipment Operation
- Supply Inventory Control
- Business Administration
- Verifying Data Accuracy
- Strong Organizational Skills
- Database and Client Management Systems
- Document and File Management
- Research and Analytical Skills
- Multitasking and Time Management
- Appointment Coordination
- Multi-Line Telephone Systems
- Backup Administration
- Office Supplies and Inventory
- Mail Routing and Distribution
- Data Collation
- Organizing and Categorizing Data
- Customer Inquiries
- Bilingual in Spanish and English
- Inbound Phone Call Handling
- Office Workflow Support
- Error Resolution
- Medical Billing and Collections
- Credits and Refunds
- Customer Transactions
- Customer Relations
- Cash Register Operation
- Inventory Stocking
- Cashier Abilities
- Check Cashing
- Checking Out Customers
Languages
Spanish
Native or Bilingual
Timeline
Paralegal/Administration Assistant
Law Office Of Michael M. Goldberg
08.2018 - Current
Cashier
BJ's Wholesale
01.2018 - 08.2018
Office Administrative Assistant
United Global Services Corp
11.2011 - 01.2014
Certificate - Human Resources Management
Molloy College
Certificate - Bookkeeping Principles &Practices Using Quickbooks
Hofstra University
Diploma - Medical Office & Business Administration
Hunter Business School
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