Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Doldt

St Petersburg

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Tampa Bay Med
07.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Receptionist

Pinch A Penny Pool Patio Spa
01.2021 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Education

GED -

Northeast High School
5500 16th St N
05-2003

Skills

  • Customer service
  • Appointment scheduling
  • Cash handling
  • Front desk operations
  • Communication skills
  • Problem solving
  • Conflict resolution
  • Time management

Timeline

Front Desk Receptionist

Tampa Bay Med
07.2023 - Current

Receptionist

Pinch A Penny Pool Patio Spa
01.2021 - 07.2023

GED -

Northeast High School
Jessica Doldt