Jessica Dolloff
Sugar Land
Summary
Qualified office management professional with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Allied Finishes, LLC
09.2024 - Current
- HR for all employees and contractors
- Payroll for all W2 and 1099 contractors
- Full cycle Accounts Receivable
- Accounts Receivable invoicing
- Auditing and filing
- Payroll tax payments weekly
- Forecasted weekly reports
- Reconciliation and coding
- Responsible for staying updated on payroll legislation, tax laws, and labor regulations. (Remittances, liability, etc.)
- Prepare AIA, Textura, and GC pay payment application documents
- Download bank and credit expenses in QuickBooks.
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, TEAMS) knowledgeable.
Operations Manager
Pace Mechanical Services, LLC
05.2020 - 03.2024
- Supervised all office personnel to ensure daily operations ran as expected
- Processed weekly payroll for all employees.
- Ensured all weekly and quarterly 941 federal taxes were filed in a timely and accurate manner
- Processed monthly sales tax reports and payments
- Reconciled company credit card account monthly
- Benefits Coordinator for 401k and insurance benefits for the company
- Ensured all employee time cards were true and accurate before submission
- Performed interviews with potential new-hires and conducted exit interviews upon termination of employees.
- On-boarded newly hired employees which included conducting an orientation, completing proper I9 and W4 documents and putting together training schedules
- Ensured COI and Workers Compensation Insurance was compliant and up to date at all times
- Managed company fleet account
Property Manager
Greystar Property Management
08.2015 - 05.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Education
Associate of Science - Business Administration
Texas State University
San Marcos12-2011
Skills
- Customer service
- Office management
- Organizational skills
- Travel coordination
- Event coordination
- Compliance monitoring
- Billing
- Payroll processing
- Account reconciliation
- Staff management
- Operations management
- Policy implementation
Certification
12/2022- OSHA 10
Occupational Safety and Health Administration
Timeline
Office Manager
Allied Finishes, LLC
09.2024 - Current
Operations Manager
Pace Mechanical Services, LLC
05.2020 - 03.2024
Property Manager
Greystar Property Management
08.2015 - 05.2020
Associate of Science - Business Administration
Texas State University
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