Jessica Dominguez
Las Vegas,NV
Summary
Hi, I'm Jessica Dominguez. I am a Housekeeping Manger with 10 years of experience of housekeeping call center and management. I am a Skilled team player with strong background in Housekeeping supervising management environments. I Works well independently to handle assignments and always ready to go beyond basics assignments. I am a Quick learner with good computer abilities. I was with the Culinary Union 5 + years. I am currently looking for a full-time Floor Manger- Supervisor position also in management. I always keep it in work environment, work-related and with a positive attitude always. I am ready to go.
Overview
8
8
years of professional experience
Work History
Housekeeping Floor Manager
Mirage Hotel Casino
Las Vegas , Nevada
2022.06 - Current
- Responsible for my keys and my devices and housekeeping schedule responsible to report all duties to managers for a quick Buzz session with your team.
- Supervise and assigned daily schedule daily reports assigned rooms checkouts and stay over through Hot SOS , Teams , OPERA , Windows 360 to devices to guest room attendance/ GRA - House person and utilities there assigned stations.
- Housekeeping Manger Leader and supervised 25+-member housekeeping crew.
- Inspected housekeepers By Room- Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and wiping surfaces. Houseperson Hallways and Lobbys Linen Rooms and Racks and Lockers. Utility Porter by shampooing a rooms / Furniture also polishing marble and High dusting also moving Furniture.
- Completed schedules / created maintenance orders or rooms with damages also for rooms that needed supplies or replaced supplies. Through HotSOS.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned completed credit to all housekeepers on a daily basis sign up to 18 credits.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Worked with front desk to respond promptly to all guest requests.
- Was responsible for all keys and devices at the end of the day also all the dropped rooms at the end of the shift responsible for turning in keys and devices and also to notify managers of any maintenance orders and your sights and inspections at the end of the day to notify all managers.
Housekeeping Supervisor
Rio All-Suites Hotel And Casino
Las Vegas , Nevada
2017.10 - 2022.06
- I started off on your Gra and transitions into a housekeeping floors supervisor.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floor
- Transitioned into supervisor For Rio Hotel Casino . Knowledge of HotSos . Maximo LMS.
- Supervised 22 + employees assigned rooms inspected hotel rooms for daily Hotel standard approved by management.
- Updated daily reports and rooms throughout the day
- Supervise the daily work flow in hallways lobbies elevators GRAs cards linen rooms chemical rooms Too the Hotel standard and OSHA. Made sure everybody worked in a safe environment with their PPE.
- Was responsible for keys and devices to pick up at the end of the shift and report it to all managers.
Manager
Hilton Grand Vacations
Las Vegas , Nevada
2015.03 - 2017.10
- Managed team productivity and workflow to exceed quality standards.
- Directed team of 25 personnel in busy hotel with 3500 rooms.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Placed orders for housekeeping supplies and guest toiletries.
- Evaluated employee performance and developed improvement plans.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
NUTRITION - Nutrition Education
University of California - Davis
Davis, CA04.2013
HEALTH - NUTRITION
Bakersfield College
Bakersfield, CA09.2015
High School Diploma - Major 13
West High School
Bakersfield, CA06.2006
Skills
- HotSOS
- Opera
- Teams
- Windows 360 - One Drive
- Maximo - LMS3
- Rules of OSHA PPE
- Creating schedules scheduling
- Networking
- Problem-solving
- Organization
- Planning
- Organize files
- Set appointments
- Workflow optimization
- Billing and coding
- Computer skills Phone's
Timeline
Housekeeping Floor Manager
Mirage Hotel Casino
2022.06 - Current
Housekeeping Supervisor
Rio All-Suites Hotel And Casino
2017.10 - 2022.06
Manager
Hilton Grand Vacations
2015.03 - 2017.10
NUTRITION - Nutrition Education
University of California - Davis
HEALTH - NUTRITION
Bakersfield College
High School Diploma - Major 13
West High School
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