JESSICA DONNELL
Denver,CO
Summary
Experienced in project management and guiding teams to meet scheduling goals, I am a performance-driven professional with a strong sales background. I excel in collaborating with others in a team environment to achieve common objectives while establishing and nurturing vendor and customer relationships. Thriving in fast-paced environments, I seamlessly transition between multiple projects. As a proactive and well-organized team leader, I consistently surpass targets using strategic approaches. Additionally, I excel in lead generation, product demonstration, and problem-solving.
Overview
17
17
years of professional experience
Work History
Senior Maintenance Planner
Frontier Airlines
07.2023 - Current
- Schedule foreseen require maintenance for aircraft
- Schedule outside vendors or repairs not done in house
- Work with a team to come up with solutions that involve multiple departments/parties
- Problem solve and streamline processes for max efficiency
- Mentor maintenance planners to help achieve their current position goals
- Maintain a calendar for big repairs to ensure maintenance stations aren't over booked/scheduled beyond their manpower abilities
- Reduced downtime for critical assets by developing and implementing comprehensive maintenance plans.
- Coordinated with vendors and suppliers to ensure timely delivery of spare parts, minimizing delays in repairs.
- Negotiated contracts with external service providers for specialized services when necessary, ensuring quality work at competitive rates.
- Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
- Ensured compliance with safety regulations and standards throughout all aspects of the maintenance planning process.
- Performed root cause analyses on recurring equipment failures, identifying potential solutions to prevent future occurrences.
- Streamlined workflow processes for maintenance teams by monitoring performance metrics and adjusting task priorities accordingly.
Aircraft Project Manager/Consultant
Consultant
05.2019 - Current
- Go over past maintenance done on aircraft and compliance requirements to maintain airworthiness per that aircraft
- Research requirements to maintain air worthiness for the next 5-10 years
- Call vendors for pricing and lead times per what is required per each different aircraft
- Present scheduled maintenance plan to client with cost and lead times for every event that will need to be complied with in the next 5-10 years
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Identified plans and resources required to meet project goals and objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Owner/professional Equestrian
Donnell Sport Horses
01.2015 - Current
- Manage advertising and sales of horses
- Develop and implemented horse nutrition and training programs
- Organized importing of horses
- Established relationships with clients to ensure the right horse for them was purchased
- Created relationships with sponsors to bring in a bigger bottom line
- Trained horses through exercise/riding
Training Scheduler
United Airlines
04.2022 - 03.2023
- Scheduled FAA rides between multiple parties while following FAA rules
- Evaluated effectiveness of training programs and recommended improvements to upper management
- Identified areas for improvement in training programs and collaborated with training team to implement changes
- Mentored team members to succeed within department and company
Flight Training Administrator
Skywest Airlines
05.2021 - 09.2021
- First point of contact for new hire pilots to guide them through INDOC and ground school scheduling and expectations
- Guided new hires with receiving and setting up EFB's prior to INDOC start dates
- Managed training calendar
- Organized handbooks and course documentation for new hires
- Supported onboarding of new hires orientation classes
Interior and Paint Manager
Haggan Aviation
05.2019 - 07.2020
- Created relationships with potential and current client
- Increased office organization by developing a more efficient filing system and customer database protocols
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Assisted customers with selection of product and services
- Oversaw daily functions
- Implemented safety protocols, maintaining a safe working environment for all employees.
- Collaborated with sales team to identify new market opportunities, increasing overall revenue.
- Improved paint production efficiency by streamlining processes and implementing time-saving techniques.
- Evaluated employee performance and provided constructive feedback for continuous improvement.
- Streamlined communication between departments, fostering teamwork and increased efficiencies in daily operations.
- Oversaw budgeting responsibilities for the entire department which allowed for responsible financial management while still meeting organizational objectives.
- Led cross-functional teams to execute complex projects successfully from conception to completion.
- Implemented cost-saving measures without compromising quality or safety standards within the paint department.
- Developed strong relationships with suppliers, securing competitive pricing on raw materials without sacrificing quality.
- Enhanced customer satisfaction by providing timely product delivery and outstanding service.
- Promoted business' development by building and maintaining relationships with new clients.
Office Manager
Centennial Aircraft Interiors
07.2018 - 05.2019
- Managed office operations, managing client correspondence, record tracking and data management
- Monitored hangar inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources
- Increased office organization by developing a more efficient filing system
- Created a more efficient way to manage customer profiles
- Dispatched technicians to on-site repairs
- Generated new sales leads
- Assisted customers with selection of products and services
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Salon Manager
Phenix Salon
12.2016 - 05.2018
- Managed contracts between owner of salon and stylist renting out space
- Developed advertising strategies and managed social media accounts
- Managed in house improvements/upgrades
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
Professional Equestrian/ Trainer
Swedequine
09.2016 - 11.2016
- Managed nutrition and training programs for horses
- Training horses through exercising/riding
- Involved in advertising and sales
Professional Equestrian/Trainer
Hannovarian Verban
02.2014 - 12.2014
- Trained horses through exercising/riding
- Created client relationships in United States
- Riding horses in international sport horse auctions
Waitress
Hapa Sushi Grill and Sake Bar
03.2013 - 12.2013
Waitress
La Sandia
07.2009 - 02.2013
Waitress
Chilis
07.2007 - 07.2009
Education
High School -
Ponderosa High School
Parker, CO01.2007
Skills
- Self-directed
- Time management
- Goal oriented
- Meticulous attention to detail
- Energetic
- Driven business growth
- Leadership development
- Customer outreach
- Creating streamline processes
- Training and coaching
- Researching
- Cost reduction
- Partnership development
- Process monitoring
- Design management
- Mentoring employees
- Team oriented
- Work Order Preparation
- Work Order Management
- Maintenance Strategies
- Schedule Management
- Cost Estimation
- Materials coordination
- Maintenance Planning
- Vendor Relationship Management
Activities
- Internationally recognized equestrian
- Aviation and automotive enthusiast
- scuba diving enthusiast
Timeline
Senior Maintenance Planner
Frontier Airlines
07.2023 - Current
Training Scheduler
United Airlines
04.2022 - 03.2023
Flight Training Administrator
Skywest Airlines
05.2021 - 09.2021
Aircraft Project Manager/Consultant
Consultant
05.2019 - Current
Interior and Paint Manager
Haggan Aviation
05.2019 - 07.2020
Office Manager
Centennial Aircraft Interiors
07.2018 - 05.2019
Salon Manager
Phenix Salon
12.2016 - 05.2018
Professional Equestrian/ Trainer
Swedequine
09.2016 - 11.2016
Owner/professional Equestrian
Donnell Sport Horses
01.2015 - Current
Professional Equestrian/Trainer
Hannovarian Verban
02.2014 - 12.2014
Waitress
Hapa Sushi Grill and Sake Bar
03.2013 - 12.2013
Waitress
La Sandia
07.2009 - 02.2013
Waitress
Chilis
07.2007 - 07.2009
High School -
Ponderosa High School