Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Jessica Douglas

Childress,TX

Summary

Driven professional with a proven track record in educational assistance and inventory control, exemplified during tenure at Childress Independent School District. Excelled in student records management and teacher support, enhancing classroom efficiency and student learning outcomes. Skilled in leveraging clerical support and computer skills to achieve results, demonstrating a 20% improvement in streamlined operations. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Paraprofessional

Childress Independent School District
08.2015 - Current
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Tailored lesson plans for 20+ students with emotional and cognitive disabilities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Reported on student progress, behavior, and social skills to parents.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Administered tests and assessments to evaluate student progress and performance.
  • Took part in professional development workshops to boost skills.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Graded and provided feedback on assignments.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Cashier

Pak-A-Sak
01.2018 - 08.2021
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed 100's of customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with 100s of customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Pharmacy Technician

Walmart
06.2011 - 07.2014
  • Stocked, labeled, and inventoried 100s of medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.

Merchandise Stocker

Walmart
05.2009 - 06.2011
  • Greeted 100s of customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.

Education

Certificate - Teaching

Penn Foster Career School
Scottsdale, AZ
09.2015

Certificate - Pharmacy

Penn Foster College
Scottsdale, AZ
05.2011

High School Diploma -

Childress High School
Childress, TX
01.2007

Skills

  • Student Records Management
  • Test Proctoring
  • Educational assistance
  • Schedule Management
  • Teacher Support
  • Documentation
  • Clerical Support
  • Activity Planning
  • Computer Skills
  • Customer Assistance
  • Payment Collection/Processing
  • Inventory Control

Software

Microsoft

Powerpoint

Excel

Google Doc

Canva

Copiers

Fax

Typing

Timeline

Cashier

Pak-A-Sak
01.2018 - 08.2021

Paraprofessional

Childress Independent School District
08.2015 - Current

Pharmacy Technician

Walmart
06.2011 - 07.2014

Merchandise Stocker

Walmart
05.2009 - 06.2011

Certificate - Teaching

Penn Foster Career School

Certificate - Pharmacy

Penn Foster College

High School Diploma -

Childress High School
Jessica Douglas