Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Drews

Linden,MI

Summary

Customer-oriented Bartender offering 13 year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

13
13
years of professional experience

Work History

Bartender

Smokestreet Barbecue
Milford, MI
11.2017 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Establishing relationships with new bar guests, making sure they feel welcomed and eager to come back at the end of their experience.
  • Keeping other bartenders and servers up to date on beer and cocktail descriptions and availability
  • Inventory and prep work for all drinks behind the bar
  • Creating new seasonal cocktails
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Attended regular training sessions to stay updated on new products or trends.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Bartender

Village Bar and Kitchen
Milford, MI
09.2015 - 11.2017
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Bartender

Scores Sports Bar & Grill
Farmington, MI
06.2011 - 04.2015
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Education

High School Diploma -

Milford High School
Milford, MA
06-2006

Skills

  • Health codes compliance
  • Beverage Preparation
  • Payment Processing
  • Food Preparation
  • Menu Memorization
  • Suggestive Selling
  • Food Running
  • Beverage supply orders
  • New Hire Training
  • Extensive spirits knowledge
  • Safe serving knowledge
  • Responsible Alcohol Service
  • Handling Difficult Customers
  • Identification verification
  • Courteous
  • Proficient in mixology
  • Extensive beer knowledge
  • Menu knowledge
  • Point of sale systems
  • Salesmanship
  • Team training and development
  • Engaging personality

References

  • Lenny Skorcz - 312-810-5449 (Former owner/manager)
  • Hayley Rich -810-620-4968 (Current Manager)
  • Lindsey Selwocki - 727-505-7225 (Former fellow bartender)
  • Raeven Creith - 248-875-0215 (Current fellow bartender)

Timeline

Bartender

Smokestreet Barbecue
11.2017 - Current

Bartender

Village Bar and Kitchen
09.2015 - 11.2017

Bartender

Scores Sports Bar & Grill
06.2011 - 04.2015

High School Diploma -

Milford High School

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Jessica Drews