Jessica D Robinson
Commerce,GA
Summary
Dynamic Senior Manufacturing Support professional with a robust manufacturing background and a proven track record of exceptional leadership. Consistently exceeded performance standards, earning 'Exceeded Performance' accolades from 2018 to 2021 and 'Superior Performance' recognition in 2022. Committed to empowering associates through effective training and mentoring while fostering a supportive and motivating environment that drives teams to surpass expectations. Skilled in troubleshooting challenges and developing innovative solutions, complemented by excellent communication abilities that cultivate positive relationships across all organizational levels.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Manufacturing Support
CATERPILLAR BCP
Bogart, Georgia
12.2022 - Current
- Analyzed production processes and adjusted line balancing to maximize efficiency and reduce bottlenecks.
- Performed comprehensive time studies to support accurate labor standards and drive continuous process improvements.
- Developed and sustained comprehensive standard work materials, incorporating detailed visuals of complex assemblies to support defect prevention efforts.
- Advanced knowledge of SAP ME, ECC, Pinpoint, Teamcenter
- Demonstrated proficiency in Creo and AutoCAD software applications.
- Executed site walk-throughs to strengthen collaborative relationships with operations and ensure alignment on objectives.
- Spearheaded public service announcement campaign to enhance collaboration between operations and engineering.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Team Lead
CATERPILLAR BCP
Bogart, Georgia
08.2014 - 12.2022
- Achieved improved safety standards and operational efficiency through effective leadership of 15 hourly associates. Conducted regular safety audits and walks, leading to enhanced workplace safety and streamlined business operations.
- Developed and executed training initiatives while systematically monitoring team performance to ensure high standards of quality and productivity.
- Spearheaded initiatives to enhance operational efficiency through collaboration with senior management on policy and procedure improvements.
- Implemented mentoring strategies for two Assembler 2 employees, culminating in their advancement to Team Lead roles.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Led cross-functional teams to enhance productivity and streamline processes.
Kennel Manager
Pawtropolis
Athens, GA
04.2006 - 08.2014
- Identified dogs in need of enrichment or behavioral modification and implemented corrective strategies with staff.
- Planned, organized, and managed daily kennel feeding and exercise routines.
- Kept optimal on-hand inventory for animals and minimized waste to maintain budget goals.
Machine Technician
CATERPILLAR
Jefferson, GA
09.1999 - 04.2006
- Completed skilled repairs using a wide variety of hand and power tools, instruments, and programmable controllers.
- Assisted with quality control by monitoring output and nonconformance issues and helping trace problems back to root causes.
- Identified maintenance and repair issues through visual inspections, troubleshooting, and computer-assisted diagnostics.
Education
High School Diploma -
JCCHS
Jefferson, GA06-1998
Skills
- Workforce development
- Process optimization
- Proficient in Microsoft Office applications
- Six Sigma process improvement certification
- Analytical problem-solving
- Corrective action implementation
- SAP
- Positive interpersonal skills
- Cross-functional teamwork
- Effective time management
- Strong attention to detail
- Versatile in dynamic environments
- Reliable and accountable
- Composed in high-stress situations
- Proficient in handling multiple tasks
- Issue resolution
Accomplishments
- Six Sigma Green Belt Certification
- Team Lead Certification
- Assembler Certification
- Assembler Qualification Certification
- Manufacturing Core Certification
Certification
- Six Sigma Green Belt Certification
- Team Lead Certification
- Assembler Certification
- Assembler Qualification Certification
- Manufacturing Core Certification
Timeline
Senior Manufacturing Support
CATERPILLAR BCP
12.2022 - Current
Team Lead
CATERPILLAR BCP
08.2014 - 12.2022
Kennel Manager
Pawtropolis
04.2006 - 08.2014
Machine Technician
CATERPILLAR
09.1999 - 04.2006
High School Diploma -
JCCHS