Jessica Dryden
Radcliff,Kentucky
Summary
Dynamic Inventory Management Lead at Baptist Health Medical Center, adept at enhancing operational efficiency and fostering teamwork. Proven track record in problem-solving and time management, successfully implementing waste management protocols that improved sustainability practices. Recognized for excellent communication skills and a strong work ethic, driving results in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Pizza Maker
Godfather Pizza
Fort Knox, KY
04.2006 - 2009
- Prepared and baked pizzas according to standardized recipes and specifications.
- Operated kitchen equipment, including ovens, mixers, and cutters efficiently.
- Maintained clean workstations and adhered to food safety standards consistently.
- Assisted in inventory management by tracking ingredients and supplies regularly.
- Collaborated with team members to meet high-volume service demands during peak hours.
- Trained new staff on pizza preparation techniques and kitchen protocols effectively.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Crafted high-quality pizzas using traditional techniques and fresh ingredients.
- Trained new staff on pizza-making processes and safety protocols.
Par Management
Baptist Health Medical Center
Elizabethtown, Kentucky
2022 - 2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Environmental Specialist Housekeeping Skeleton
Baptist Medical Center
Elizabethtown, KY
2021 - 2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Conducted environmental assessments to ensure compliance with regulations and standards.
- Developed and implemented waste management protocols to enhance sustainability practices.
- Collaborated with cross-functional teams to promote environmental awareness initiatives.
- Monitored hazardous materials handling and disposal procedures for safety compliance.
- Evaluated environmental impact of facility operations, recommending improvements for efficiency.
- Provided training sessions on environmental policies and best practices to staff members.
- Led audits of environmental performance, identifying areas for risk mitigation and enhancement.
- Assisted in the development of strategic plans for reducing carbon footprint across operations.
- Conducted environmental audits to ensure compliance with regulatory standards and organizational policies.
- Developed and implemented waste management programs to minimize environmental impact and promote sustainability.
- Conducted environmental assessments to ensure compliance with federal and state regulations.
- Developed and implemented waste management protocols to enhance sustainability efforts.
- Served as technical consultant on environmental policies to maintain regulatory compliance.
- Reduced water pollution, implementing innovative water treatment solutions in industrial processes.
Customer Service Representative
Morale Welfare and Recreation
Fort Knox Single
2006 - 2021
- Assisted customers with inquiries and resolved issues in a timely manner.
- Processed transactions and maintained accurate records of customer interactions.
- Provided product information and guidance to enhance customer satisfaction.
- Collaborated with team members to streamline service delivery processes.
- Implemented feedback mechanisms to improve service quality and responsiveness.
- Trained new staff on customer service protocols and best practices.
- Analyzed customer feedback to identify trends and recommend improvements.
- Developed resources for frequently asked questions to expedite support efforts.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Managed account updates and maintained accurate records in customer database systems.
- Trained new staff on customer service protocols and operational procedures.
- Collaborated with team members to enhance service delivery and resolve complex issues.
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Inventory Management Lead
Baptist Health Medical Center
Elizabethtown, KY
2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Recreational Aid
MWR Morale Welfare Recreational
Fort Knox, KY
07.2009 - 09.2021
- Assisted in organizing recreational activities and events for community engagement.
- Provided support in maintaining safety standards during recreational programs.
- Facilitated setup and breakdown of equipment for various outdoor sports and games.
- Engaged participants to promote inclusivity and enhance enjoyment during activities.
- Collaborated with team members to ensure smooth operation of recreational facilities.
- Monitored participant feedback to improve future programming offerings and experiences.
- Trained new staff on operational procedures and safety protocols in recreational settings.
- Developed innovative ideas for enhancing program participation and community involvement.
- Improved overall safety standards within the facility by promptly identifying potential hazards and implementing appropriate solutions.
- Collaborated with team members to develop innovative programming ideas based on community interests.
- Facilitated recreational programs for diverse groups, enhancing community engagement and participation.
- Assisted in organizing events and activities, ensuring smooth execution and participant satisfaction.
Education
High School Diploma -
Meade County High
Brandenburg, KentuckyNursing
Southern University
Savannah, GASkills
Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Excellent communication
Computer skills
Active listening
Verbal communication
Cleaning and sanitizing
Cleaning techniques
Cleaning and sanitation
Team collaboration
Sanitation procedures
Infection control
Chemical handling
Vacuuming and sweeping
Maintenance
Hazardous chemical training
Mopping and sweeping
Dusting furniture
Vacuuming
Waste removal
Room preparation
Floor scrubber machines
Quality control guidelines
Window cleaning
Waste management
Sorting and washing laundry
Supply management
Strong work ethic
Teamwork
Customer service standards
Outstanding customer service
Customer service excellence
Customer service and assistance
Customer service training
Customer service monitoring
Customer service aptitude
Customer service focus
Retail sales customer service
Customer service abilities
Customer service improvement
Client relations and customer service
Customer service support
Friendly customer service
Timeline
Recreational Aid
MWR Morale Welfare Recreational
07.2009 - 09.2021
Pizza Maker
Godfather Pizza
04.2006 - 2009
High School Diploma -
Meade County High
Nursing
Southern University
Par Management
Baptist Health Medical Center
2022 - 2024
Environmental Specialist Housekeeping Skeleton
Baptist Medical Center
2021 - 2022
Customer Service Representative
Morale Welfare and Recreation
2006 - 2021
Inventory Management Lead
Baptist Health Medical Center
2024 - Current