Jessica DuFresne
Saint Augustine,FL
Summary
A seasoned healthcare professional with a robust background at UF Health Flagler, adept in care coordination and staff development. Spearheaded the creation of a Transfer Center and an Observation Unit, significantly enhancing patient throughput and care quality. Excelled in ethical practice and quality improvement, leading a team of 50+ nurses focusing on efficiency and compassionate care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager- Patient Care Logistics
UF Health Flagler
08.2022 - Current
- Collaborated with Leadership in the development of our Transfer Center to align with hospital-wide initiatives to improve overall throughput.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Hired Premium Flex Pool Nurses to create a robust team of 50+ during peak season.
Nursing Supervisor- Patient Care Logistics
UF Health Flagler
12.2021 - 08.2022
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Confidently directed overall operation of nursing services and patient care.
Nurse Manager, Emergency Department & Observation
Flagler Health +
07.2018 - 12.2021
- Led staff meetings to keep the team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support the professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Developed with Senior Leadership the Observation Unit.
- Collaborated with community resources and Senior Leadership to create COVID testing to decrease the burden on the Emergency Department.
Clinical Coordinator RN- Emergency Department
Flagler Hospital
07.2017 - 07.2018
- Prioritized urgent/emergency situations appropriately while also balancing routine care needs of patients.
- Streamlined nursing operations for increased efficiency through effective scheduling and resource allocation.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
Nurse- Emergency Department
Flagler Hospital
11.2012 - 07.2017
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Subject Matter Expert for the transition from Medhost documentation to Allscripts.
Education
Master of Arts - Healthcare Administration
Western Governors University
Salt Lake City, UT03-2025
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT02-2020
Associate of Arts - Nursing
St. John's River State College
Palatka, Fl04-2012
Skills
- Ethical practice
- Staff development
- Quality improvement
- Care coordination
Certification
- BCEN- Certified Emergency Nurse
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Timeline
Assistant Nurse Manager- Patient Care Logistics
UF Health Flagler
08.2022 - Current
Nursing Supervisor- Patient Care Logistics
UF Health Flagler
12.2021 - 08.2022
Nurse Manager, Emergency Department & Observation
Flagler Health +
07.2018 - 12.2021
Clinical Coordinator RN- Emergency Department
Flagler Hospital
07.2017 - 07.2018
Nurse- Emergency Department
Flagler Hospital
11.2012 - 07.2017
- BCEN- Certified Emergency Nurse
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Master of Arts - Healthcare Administration
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Arts - Nursing
St. John's River State College
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