Hi, I’m
Jessica Duncan
Bloomington,Indiana
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Summary
Dedicated, detail-oriented Quality Control Manager with 6 years of experience providing outstanding quality standards that are followed in the development, delivery and execution of products and services. Driven leader who demonstrates excellent leadership, analytical, cross-functional, interpersonal, and communication skills. Experience leading a Quality Control team of 140+ members. Proficient in Excel, Qlik, and Business Objects.
Overview
12
years of professional experience
Work History
Cook MedicalBloomington, IN
Quality Control Manager
05.2016 - 11.2022
Job overview
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Verified parts and materials through audit inspections and independent checks.
- Used Qlik and Business Objects to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Completed performance reviews.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Liaised with Training to organize and perform 1 week quality standard training for new and existing staff.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
Cook MedicalBloomington, IN
Quality Control Group Leader
03.2011 - 05.2016
Job overview
- Improved quality processes for increased efficiency and effectiveness.
- Communicated job expectations and monitored employees.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Identified problems and implemented effective solutions.
- Maintained proper inventory levels.
- Managed departmental performance measures.
- Sorted product and provided expertise on non-conforming product requirements.
- Recorded and reported attendance and hours worked for all area employees.
Education
Ivy Tech Community College, Bloomington, IN
from General Studies And Business Administration
2007
Skills
- Leadership and Mentoring
- Operational Efficiency
- Conflict Resolution Tactics
- Corrective Actions
- Inspection Processes
- Loss Prevention Strategies
- Lean Manufacturing Methodologies
- Performance Evaluations
- Continuous Improvement Projects
- Disciplinary Action
- Quality Improvement Activities
- Total Quality Management
- Document Management System Software
- Best Practices and Standards
- Work Process Streamlining
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Quality Control Manager
Cook Medical
05.2016 - 11.2022
Quality Control Group Leader
Cook Medical
03.2011 - 05.2016
Ivy Tech Community College
from General Studies And Business Administration
Similar Profiles
Bennett McRobertsBennett McRoberts
Shadowing Student at Cook MedicalShadowing Student at Cook Medical
Maria Lorena CuberoMaria Lorena Cubero
Manufacturing Operation Lead at Cook MedicalManufacturing Operation Lead at Cook Medical
Lucas HanfLucas Hanf
Manufacturing Engineering Co-op at COOK MedicalManufacturing Engineering Co-op at COOK Medical