Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Duncan

Okemah,OK

Summary

I have dedicate my adult life to helping others. My family is the most important thing in my life. My first child was born with many health issues that will be a life long concern. This caused me to reevaluate how to spend my time professionally. I stayed home for the first four years of his life offering in home child care for family and friends. Over time, I was ready to reinter the work place. I found a way to use my skills of reflexology to create a business in which I could work around my families needs and help others to feel their best. I worked in a salon doing reflexology. I loved being there and getting to connect with people. I worked hard and even picked up additional duties over the years. I began to keep the salon books and give monthly reports, manage marketing, and oversee seasonal decorative setups. This led to the opportunity for me to buy the salon in which I had been working. My husband and I bought the salon and managed it successfully for over two years during the difficulties of Covid. The business we had built grew to the point we could no longer operate in our current location. Some of our operators found an opportunity to expand to a new location. Even though I was no longer the owner of their salon they asked if I would stay on as a valued team member. This new opportunity allowed me to chase a dream of mine. I saw a need for a small venue center in my hometown of Okemah. We opened and stayed fully booked for the majority of the year. At the height of our business we made the decision to sell. I have continued to operate my reflexology business throughout the years. I have a deep connection to my clients. I feel that my years of operating businesses dealing with the public has taught me to how to work through difficult situations to bring conflict resolution.

Overview

7
7
years of professional experience

Work History

Owner/Operator

Reflexologist
05.2016 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Owner/Operator

Six Two Three Events
08.2022 - 08.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

Owner/Operator

Six Two Three Salon
02.2020 - 06.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Education

Sports Medicine

University of Oklahoma
Norman, OK

General Education

Seminole State College
Seminole, OK

Early Childhood Education

Northeastern State University
Tahlequah, OK

Skills

  • Verbal and Written Communication
  • Contract Negotiation Expertise
  • Customer Relations
  • Staff Training
  • Client Service
  • Business Administration
  • Sales Leadership
  • Program Creation and Implementation
  • Talent Development
  • Articulate Communication
  • Business Launch
  • Operations Management
  • Strategize Plans
  • Leadership and People Development
  • Reducing Costs
  • Project Oversight
  • Supplier Relations
  • Tradeshow Events
  • Manage Programs
  • People and Culture

Timeline

Owner/Operator

Six Two Three Events
08.2022 - 08.2023

Owner/Operator

Six Two Three Salon
02.2020 - 06.2022

Owner/Operator

Reflexologist
05.2016 - Current

Sports Medicine

University of Oklahoma

General Education

Seminole State College

Early Childhood Education

Northeastern State University
Jessica Duncan