Jessica Duncan

Delivered timely medication doses to ensure patient adherence to treatment plans.

Supported nursing staff in delivering critical care during emergencies.

Monitored and evaluated detainee health conditions, providing necessary medical attention and support.

• Create and put into action HR policies and protocols.
• Ensure adherence to relevant employment laws and regulations.
• Manage employee relationships, addressing complaints and resolving disputes.
• Administer employee benefits schemes and coordinate payroll operations.
• Manage performance evaluations, including reviews and growth plans.
• Process biweekly payroll using Paychex

• Administered medications and monitored patient responses to ensure optimal care and safety.
• Assisted in developing individualized care plans based on patient assessments and needs.
• Collaborated with healthcare team to implement treatment protocols and enhance patient outcomes.
• Trained new staff on best practices for patient care and use of medical equipment.

• Managed caseloads, including CPOC's and PPOC's, ensuring accurate documentation according to client's care plans.
• Conducted monthly home visits to monitor DSW performance.
• Maintained regular telephone contact with clients.
• Ensured staff coverage for all caseloads.

• Managed employee files and handled billing for Medicaid, VA, and private insurance.
• Processed biweekly payroll using ADP system.