Jessica Dungan
Cedar Rapids,IA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Litigation Specialist / Paralegal Manager – Workers’ Compensation Litigation
SCHELDRUP WILTFANG CORRIDORLAW GROUP IOWA, P.C.
07.2015 - Current
- Lead and manage high-performing team of six paralegals and two litigation specialists
- Achieved 80% reduction in turnover rates by spearheading creation of comprehensive training program and drafting detailed training materials, including Paralegal Training Manual, to empower and onboard all new paralegals
- Manage large case load of workers’ compensation files from inception to conclusion utilizing Best Practices Platform making sure 100% compliance with all state laws
- Serve as liaison between claims adjusters, employers, and attorneys to ensure efficient case management
- Prepare pleadings, motions, discovery responses, mediation letters, case evaluations, and assessments.
Global Human Resources Manager
INFINITE STAFFING SOLUTIONS, INC.
01.2014 - 07.2015
- Facilitated pre-employment testing and onboarding program for all consultants and new hires
- Drafted and implemented standardized global policies and processes, coordinating with India and Thailand offices
- Optimized immigration processes, ensuring H-1B compliance, Green Card maintenance, and streamlined PERM and LCA filings, fostering talent retention and workforce stability.
- Maintained human resources regulatory compliance with local, state and federal laws
Human Resources Consultant
J.D. CONSULTING
07.2013 - 01.2014
- Provided human resource consultation and support to local restaurant owner in developing solutions to complex human resource issues, including employee relations, compensation, recruiting, and policy development.
Director of Human Resources
D. C. TAYLOR CO.
09.2007 - 07.2013
- Achieved $250,000 annual reduction in fixed costs by negotiating new benefit contracts with new insurance brokers/carriers for self-funded plan; drafted new benefit plan documents, delivering first-class benefits to employees and enhancing their overall well-being
- Increased employee benefit awareness from 5% to 100% through Road Shows and enrollment conference calls with all field employees by conducting first ever, and all subsequent, annual on-site benefit enrollment meetings for nationwide workforce
- Realized 90% reduction in lost workdays (from 10 days to 1 day on average) by implementing Zero Tolerance Safety Policy and development of Light Duty and Return to Work Policies, resulting in significant reduction in employee downtime and smoother return-to-work process
- Delivered 20% reduction in average cost-per-hire through strategic consulting with hiring managers to optimize sourcing strategies and recruitment practices
- Led cross-functional team to implement new performance management system resulting in 40% reduction in manager workload.
Director of Legal and Regulatory Affairs / Manager, Human Resources
OFFICE MEDIA NETWORK, INC.
08.2006 - 09.2007
- Secured service contracts with property managers and building owners, ensuring strict adherence to company contracting policies and procedures, thereby safeguarding cost-effectiveness and operational efficiency
- Developed and executed comprehensive onboarding process resulting in 20% increase in employee retention
- Implemented new HRIS system resulting in 60% increase in HR process efficiency
- Executed bi-weekly company-wide payroll processing using ADP.
Education
J.D. - Labor & Employment Law
FLORIDA COASTAL SCHOOL OF LAW
Jacksonville, FL12.2003
Bachelor of Arts - Psychology / Criminal Justice
UNIVERSITY OF NORTH FLORIDA
Jacksonville, FL05.2000
Skills
- Benefit Plan Design & Implementation
- Strategic Planning
- Conflict Resolution
- Negotiation
- Teamwork
- Risk Management & Safety First
- Workers’ Compensation
- Policy Design & Administration
- Employee Relations
- Labor & Employment Law
- Change Management
- HR Compliance
- Succession Planning
- Employee Development
- Cross-Functional Collaboration
Timeline
Litigation Specialist / Paralegal Manager – Workers’ Compensation Litigation
SCHELDRUP WILTFANG CORRIDORLAW GROUP IOWA, P.C.
07.2015 - Current
Global Human Resources Manager
INFINITE STAFFING SOLUTIONS, INC.
01.2014 - 07.2015
Human Resources Consultant
J.D. CONSULTING
07.2013 - 01.2014
Director of Human Resources
D. C. TAYLOR CO.
09.2007 - 07.2013
Director of Legal and Regulatory Affairs / Manager, Human Resources
OFFICE MEDIA NETWORK, INC.
08.2006 - 09.2007
J.D. - Labor & Employment Law
FLORIDA COASTAL SCHOOL OF LAW
Bachelor of Arts - Psychology / Criminal Justice
UNIVERSITY OF NORTH FLORIDA
Similar Profiles
TAYLOR ANDERSONTAYLOR ANDERSON
Surgical Coordinator at The Iowa Clinic P.C.Surgical Coordinator at The Iowa Clinic P.C.
Tayla SimmonsTayla Simmons
Revenue Cycle Specialist at The Iowa Clinic P.C.Revenue Cycle Specialist at The Iowa Clinic P.C.
Leon V JonesLeon V Jones
Associate Dentist at Capital Dental Group P.C.Associate Dentist at Capital Dental Group P.C.