Jessica Duran
Mishawaka,IN
Summary
Dependable professional with track record of success , attention to detail and proactive mindset. Seeks opportunities to grow and be part of a thriving business that makes a difference in our world. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Auto Technician
Best Buy
Mishawaka, Indiana
03.2017 - Current
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Kept team in compliance with shop and manufacturer specifications for repairs and services.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
Administrator
Best Buy
Aurora I’ll, IL
03.2017 - 02.2019
- Improved office organization by developing filing system and customer database protocols.
- Set specific goals for projects to measure progress and evaluate end results.
Manager
Gloria Jeans Coffee
Aurora, IL
09.2014 - 10.2016
- Analyzed customer feedback data to develop action plans for improving services offered.
- Delegated work to staff, setting priorities and goals.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
Education
Associate of Arts - Animation
Waubonsee Community College
Sugar Grove, IL06-2015
Skills
- Bilingual
- Attention to detail
- Coaching and mentoring
- Customer service
- Work prioritization
- Sales techniques
Timeline
Auto Technician
Best Buy
03.2017 - Current
Administrator
Best Buy
03.2017 - 02.2019
Manager
Gloria Jeans Coffee
09.2014 - 10.2016
Associate of Arts - Animation
Waubonsee Community College