Jessica Dutt-Medina
Visual Merchandising Manager
Beaverton,OR
Summary
Detail-oriented merchandising professional aiming to leverage 10+ years of customer service and retail experience to bring value to Visual Merchandiser role. Strong passion for utilizing consumer behavior expertise and knowledge of design to create captivating visual displays.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Visual Merchandising Manager
J. Crew
Portland, OR
04.2021 - Current
- Create look and feel of visual merchandising publications to better target specific audiences.
- Manage merchandising standards and maintained consistency across distribution channels.
- Lead a sales team of 10+ in becoming a consecutively top performing store in sales volume and credit card applications in the Northwest district
- Coordinate client appointments with the best-matched talent to optimize sales, contributing 7-10% of the business weekly
- Assess opportunities for business improvement by analyzing data and creating reports
- Mentor sales team by identifying strengths and opportunities for growth
Stylist/Visual Sales Associate
J. Crew
Portland, OR
11.2019 - 04.2021
- Built connections with clients to achieve personal style goals
- Communicated product knowledge of designs, construction details, and fabrications unique to the brand
- Merchandised store displays per visual standard directives
- Applied attention to detail and organization while conducting inventory, shipment, and online order fulfillment within deadlines
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Monitored and replenished display inventory and restructured according to available stock.
Assistant Operations Manager
J. Crew
Sacramento, CA
06.2018 - 10.2019
- Trained employees how to collaborate on daily job tasks and achieve sales goals and optimize productivity
- Coordinated with store director in different operational issues and promotional activities.
- Established clientele through product knowledge and style advice to assure continued brand loyalty
- Educated sales team on best practices, company policies and service excellence standards.
- Evaluated current operational strategies and recommended improvements.
- Planned and executed store events to increase traffic and brand awareness within the community
Store Manager
Riki Fashion Inc.
Davis, CA
06.2013 - 04.2018
- Merchandised window displays and overall store appearance to best capture the feel and ethos of the brand
- Created social media content to increase brand awareness and sales
- Specialized in custom styling services for non-local customers via multimedia
- Maintained thorough product knowledge of design details, fashion trends, and European labels carried by the store
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Facilitated special orders, returns/exchanges of incorrect or faulty merchandise through direct communication with vendors
- Hired and coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Bachelor of Arts - Fashion Design And Textiles/Clothing
University of California - Davis
Davis, CA 05.2001 -
Skills
Interpersonal Communication
Customer service
Adapts to fast pace/ high pressure environments
Merchandising plan creation
Corporate visual standards
Timeline
Visual Merchandising Manager
J. Crew
04.2021 - Current
Stylist/Visual Sales Associate
J. Crew
11.2019 - 04.2021
Assistant Operations Manager
J. Crew
06.2018 - 10.2019
Store Manager
Riki Fashion Inc.
06.2013 - 04.2018
Bachelor of Arts - Fashion Design And Textiles/Clothing
University of California - Davis
05.2001 -