Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Head Coach
Orangetheory Fitness
Leesburg, VA
10.2018 - 09.2024
Implemented procedures and initiatives to develop a team of four coaches for exceptional customer service catered to diverse demographics, including accommodations for those with disabilities.
Analyzed trends within the company by collecting and organizing multiple data points related to studio utilization and customer feedback.
Exercised interpersonal and conflict management skills to reduce member attrition.
Developed training workshops outlining procedures and adjustments based on key performance evaluations.
Developed and implemented monthly engagement programs to boost member participation and company investment.
Coached the highest number of classes in the Northern Virginia region in 2023.
Wedding Coordinator
Elegant Momentz By Kathleen
Ashburn, VA
03.2018 - 11.2022
Developed detailed timelines to ensure smooth coordination between vendors and clients.
Created seating charts for guest placement at reception events.
Coordinated with caterers, florists, musicians, photographers and other service providers to ensure a successful event.
Provided guidance and support for bridal parties throughout the process.
Compiled information regarding rental equipment, décor items and other materials needed for each event.
Managed day-of logistics including transportation arrangements, setup and teardown of venue decorations and emergency troubleshooting when needed.
Attended meetings with clients to discuss their vision for the special day and provide advice on how to make it happen.
Provided detailed instructions regarding timeline management on the day of the wedding so that everything ran smoothly.
Elementary School Teacher
Loudoun County Public Schools
Leesburg, VA
08.2011 - 07.2017
Provided individualized instruction to meet the needs of diverse learners.
Maintained accurate records of student attendance and grades.
Engaged parents in meaningful dialogue about their child's academic performance.
Participated in professional development activities related to educational trends.
Developed and implemented lesson plans to meet the needs of a diverse student population.
Utilized technology to enhance teaching methods and student engagement.
Served as mentor for new teachers in the department.