Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Jessica Eaglesham

Jessica Eaglesham

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated customer service and sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Facility Manager

Salon Boutique
Tempe, AZ
10.2006 - Current
  • Oversaw and enhanced work of team members to promote optimal efficiency and obtain necessary results..
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Coordinated appointments to show marketed properties.
  • Maintained constant balance and accounting of property petty cash account.
  • Completed annual rent calculations using housing database software.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Audited files and reported issues requiring follow-up to program manager.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Planned special events such as lotteries, dedications and project tours.
  • Communicated effectively with owners, residents and on-site associates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Managed operations and leasing of upscale community of nearly 136 executive salon studios
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Maximized profitability through revenue development, cash control and expense reviews.
  • Maintained facility grounds, equipment and safety compliance.
  • Ordered, maintained and distributed supplies and inventory.
  • Prepared reports and schedules with accuracy.
  • Held classes to teach staff facility procedures.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Reviewed and oversaw construction and renovation projects.
  • Set and enforced departmental budgets, goals and deadlines.
  • Oversaw facility space leasing and kept peace among units.

Sponsorship & Participant Sales

Hair Wars
Scottsdale, AZ
09.2010 - 10.2015
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.

Education

Currently Taking Online Classes For 20/20 Design

20/20 Spaces
Online
05.2022

200 Hour Certified Yoga Instructor - Yoga Teacher Training

Desert Song Yoga & Massage
Phoenix, AZ
11.2006

Cosmetology License - Hair, Nails & Skin

Royal College of Beauty
Mesa, AZ
10.1991

High School Diploma -

Heart To Heart Christian Academy
Phoenix, AZ
08.1989

Skills

  • Self-Motivated
  • Flexible and Adaptable
  • Active Listening
  • Decision-Making
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • Written Communication
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • MS Office
  • Data Entry
  • Attention to Detail
  • Problem-Solving
  • Good Telephone Etiquette
  • Teambuilding

Timeline

Sponsorship & Participant Sales

Hair Wars
09.2010 - 10.2015

Facility Manager

Salon Boutique
10.2006 - Current

Currently Taking Online Classes For 20/20 Design

20/20 Spaces

200 Hour Certified Yoga Instructor - Yoga Teacher Training

Desert Song Yoga & Massage

Cosmetology License - Hair, Nails & Skin

Royal College of Beauty

High School Diploma -

Heart To Heart Christian Academy
Jessica Eaglesham