Ambitious and determined Program Manager with nearly 9 years of experience coordinating and running educational programs in an academic setting. Skilled at creating connections with faculty, students, and support staff to boost student engagement and promote their advancement. Expert at building and maintaining successful relationships for the purpose of publicity and positioning. Techniques include strategic partnerships and alliance building, workshops, and training sessions. This is coupled with budget maintenance and data-based assessments. Maintain rapport with vendors, faculty, students, and service providers to ensure a high-impact community presence. Collaborate in sponsorship efforts with special emphasis on supporting organizational programming and goals. Actively participating in commercial and marketing strategy planning. Mentor and inspire others, with cultural competence to comply with community equity, diversity, and inclusion initiatives.
Hi, I’m
Jessica Edmond
Oxford,MS
Summary
Overview
8
years of professional experience
1
Certification
Work History
Wilson-Bennett Technology
Campus Plus Manager
03.2022 - Current
Job overview
- The Program Manager is an essential member of the team and works as a strategic part of our clients’ annual giving initiatives.
- Generate and execute a comprehensive diversified source of revenue stream that engages alumni, faculty, staff, students, friends, and other constituents to build and maintain a broad and growing base of annual support for The University of Mississippi.
- Manage and oversee all aspects of traditional and digital outreach to alumni and college/university constituents.
- Recruits, hires, and trains students to call, text, email, or video message alumni, parents, and friends to secure philanthropic support and goodwill.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
AmeriCorps VISTA
VISTA Leader
08.2021 - 12.2021
Job overview
- Housed at the University of Mississippi, and work to strengthen programs at the McLean Institute for Public Service and Community Engagement
- Fight poverty by strengthening school readiness and grade level reading and by increasing financial education among participating children and youth in North Mississippi
- Establish systems and build sustainable partnerships to promote educational opportunities and support the growth of the youth engagement programs
- Utilize multiple communications channels to elevate the reach of the department, including but not limited to website, social media, and print/traditional media outlets.
AmeriCorps VISTA
VISTA Leader
08.2020 - 08.2021
Job overview
- Housed at Doors of Hope (DOH), and work to strengthen the programs at Operation Fit Nation (OFN), resources and tools to do so
- Increase access to food security and healthy food choices by developing the Neighborhood Garden Project
- Strengthen healthy lifestyles by expanding the Better Mississippi Initiative (BMI)
- Raise the profile of OFN through resource development, social media promotion and engagement.
University of Mississippi
JD Williams Library Graduate Assistant
08.2018 - 05.2019
Job overview
- Reported to the Digital Assets Librarian in the Technical Services department of the UM Libraries
- Interpreted/manipulated historical data
- Expanding access to information, archival collections, and/or the history of the region and university
- Completed detail-oriented tasks such as record searching and maintenance, metadata interpretation and analysis, video and document editing
- Worked on retrospective projects such as web design and transcribing of videos and documents.
University
Communication Sciences and Disorders Graduate Assistant
05.2018 - 08.2018
Job overview
- Summer Graduate Assistant position for the Department of Communication Sciences and Disorders
- Assisted professors, doctors, specialists, and administrative coordinators
- Proctored exams, grading, filing paperwork
- Taught/supervised CSD workshops and arranged conferences.
University
Legal Studies Teaching Assistant
08.2017 - 05.2018
Job overview
- Assisted professors with teaching undergraduate students about criminal justice systems
- Proctored exams and graded/created assignments through Blackboard
- Transcribed inmate interview recordings
- Office work such as printing, copying & filing.
Lorman
Social Science Research Assistant
08.2016 - 05.2017
Job overview
- Responsible for assisting Professors with specific research topics
- Provided research support within the manufacturing industry
- Developed research reports
- Reviewing of all documentation for accuracy, quality, and compliance
- Efficiently work with all associated technology and software applications.
Education
The University of MississippiUniversity, MS
Master of Science from Criminal Justice/Legal Studies
05.2019
University Overview
GPA: 3.9
Alcorn State UniversityLorman, MS
Bachelor of Science from Criminal Justice
05.2017
University Overview
GPA: 3.55
Skills
- Time management
- Great work ethic
- Interpersonal skills
- Cross-Functional Teamwork
- Proven expertise to reach and teach diverse audiences
- Verbal and written communication
- Team Leadership
- Strategic Planning
- Intellectual ability
- Adaptability
- Complex Problem-Solving
- Time management
- Staff Training and Development
- Operations Management
Certification
- CITI Graduate Research Certification (08/2017)
- Certified in Financial Literacy (12/2013)
Accomplishments
Accomplishments
- Successfully reached the Now & Ever Campaign monetary projections and goals at the University of Mississippi for the Fiscal Year 2023-2024
- Secured a total of $246,436.00 for the Fiscal Year 2023-2024, resulting in a 30% increase in overall fundraising revenue from previous years.
- Developed and implemented a comprehensive stewardship plan for donors, resulting in a 25% increase in donor retention and a 10% increase in donor satisfaction scores.
- Collaborated with the marketing team to create compelling fundraising materials, resulting in a 20% increase in online donations and a 15% increase in social media engagement.
- The University of Mississippi Honors Graduate 2019
- Alcorn State University Magna Cum Laude scholar 2017
Program Development
Program Development
- North Mississippi Literacy Project, University, MS (08/2021, 12/2021)- Conduct outreach and develop partnerships with Title I School Districts and organizations that serve low-income Mississippians, Establish partnerships on campus that will broaden exposure to other facets of higher education, Collect and analyze data, and propose a preliminary plan for program evaluation, Maintain all information and material for future use by the McLean Institute
- LOU Saves, University, MS (08/2021- 12/2021)- Research best practices for child savings programs, financial education, and financial coaching, Establish partnerships with the Oxford and Lafayette County school districts to identify new child savers, Establish academic service-learning partnerships with academic departments on campus, including but not limited to the Departments of Higher Education, Teacher Education, and Social Work, Establish co-curricular service-learning partnerships with student organizations
- UM Virtual Reality Learning Center, University, MS (08/2021-12/2022)- Conduct outreach and develop partnerships with Title I School Districts and organizations that serve low-income Mississippians, Develop a calendar to host student groups from partner organizations, and facilitate the logistics of planning these visits, Establish partnerships on campus that will broaden exposure to other facets of higher education, Research best practices in the field of virtual reality as a learning and teaching tool for K-12 youth, Collect and analyze data, and propose a preliminary plan for program evaluation
- Operation Fit Nation (OFN), University, MS (08/2020-08/2021)- Increased access to food security and healthy food choices by developing the Neighborhood Garden Project, Strengthened healthy lifestyles by expanding the Better Mississippi Initiative (BMI), Raised the profile of OFN through resource development, social media promotion and engagement, Studied current programming offered by OFN and conduct research to develop evidence-based curriculum to promote healthy lifestyle choices around nutrition and fitness, Planned, implemented, and evaluated community events that promote healthy eating and physical activity to the entire community, with a focus on underserved households, Strategized to sustain and expand fundraising activities, including seeking support from foundations, public sector support, private philanthropy, and/or in-kind donations from partners
- First and Second-Year Experience, Lorman, MS (08/2014-05/2017)- Provided an exceptional learning experience to freshmen and Sophomore students attending Alcorn State University that aided in maximizing their academic success at the university. Coordinated orientations that familiarized students with academic expectations and campus resources. Led workshops that developed leadership ability, study habits, time-management skills, and other topics that are essential to college. Personalized academic advising that fosters interaction with faculty/staff and keeps students on track to graduate on time.
Softwareproficiencies
Softwareproficiencies
- Metadata interpretation and analysis
- Bepress
- Microsoft Office
- Digital Initiatives
- Blackboard
- EGrove Web design & Structure
- Web/Media design
- MovAvi
- Digital Commons
- SAP NetWeaver Portal
- IBM SPSS (Statistical Package for the Social Sciences)
- Social Media Platforms
References
References
- J.R. Love II, Ph.D., Assistant Director of Economic Development, University of Mississippi, (662) 915-8595, jrlove@olemiss.edu
- Jerrick Frye, Director of On-Site Programs, Wilson-Bennett Technology, Inc., (501) 412-2536, jfrye@wilson-bennett.com
- Maura Langhart, Senior Director of Annual Giving, The University of Mississippi, (662) 915-2760, mmwakefi@olemiss.edu
- Kaitlin Childress, Associate Director of Development, School of Accountancy, University of Mississippi, (662) 915-3166, kaitlin@olemiss.edu
- Robert Patterson, MS, Resource Development Director, North Mississippi Rural Legal Services, (662) 609-9655, rpatterson@nmrls.com
- Rachel Sanders, Assistant Director of Annual Giving, University of Mississippi, (662) 915-7601, rachels@olemiss.edu
- Laura Martin, Ph.D., M Partner Director, Associate Director, McLean Institute for Public Service and Community Engagement, The University of Mississippi, (662) 915-2078, lemartin@olemiss.edu
Timeline
Campus Plus Manager
Wilson-Bennett Technology
03.2022 - Current
VISTA Leader
AmeriCorps VISTA
08.2021 - 12.2021
VISTA Leader
AmeriCorps VISTA
08.2020 - 08.2021
JD Williams Library Graduate Assistant
University of Mississippi
08.2018 - 05.2019
Communication Sciences and Disorders Graduate Assistant
University
05.2018 - 08.2018
Legal Studies Teaching Assistant
University
08.2017 - 05.2018
Social Science Research Assistant
Lorman
08.2016 - 05.2017
The University of Mississippi
Master of Science from Criminal Justice/Legal Studies
Alcorn State University
Bachelor of Science from Criminal Justice
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