Jessica Elias
Duluth,MN
Summary
Dedicated and results-oriented professional with a strong work ethic and extensive experience in leadership roles. Known for consistently demonstrating reliability, integrity, and a commitment to achieving excellence. Proven ability to lead teams effectively, foster a collaborative work environment, and drive projects to successful completion. Adept at strategic planning, problem-solving, and motivating others to exceed goals. Committed to continuous improvement and delivering high-quality outcomes in dynamic and challenging settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Exercise Science Club Treasurer
University Of Minnesota Duluth
Duluth, MN
08.2024 - Current
- Monitored and maintained financial records, including budgets, investments, and expenditures for the club.
- Developed club bylaws and procedures to ensure compliance with university regulations.
- Coordinated meetings with members, faculty advisors, and administrative staff.
- Recruited new members through outreach campaigns on campus.
- Represented the organization at various student activities throughout the year.
Server/Bartender/Line Cook
Tally's Dockside
White Bear Lake, MN
05.2021 - Current
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Managed patrons' alcohol intake to appropriate levels.
- Bussed and reset tables to keep dining and work areas clean.
- Followed health and safety protocols, crucial for maintaining safe and sanitary environments for customers and staff.
- Assisted new employees in training to serve alcoholic beverages.
Waitress/ Dishwasher
Cobblestone Cafe
White Bear Lake, MN
05.2018 - 08.2024
- Followed standard restaurant health and safety procedures to clean and prepare dish ware for customers and cooking staff
- Learned about costumer service and improved upon my skills by attending to customers
- Allowed for customers to order with an assurance of possible food allergies and/or preferences
- Efficiently providing food for customers to their desired needs
- Trained and oversaw new employees
- Provided excellent customer service to ensure satisfaction
Intern in the Athletic Training Room
University Of Minnesota Duluth
Duluth, MN
01.2024 - 05.2024
- Help athletes with rehabilitation and strengthening exercises.
- Certified by the athletic trainers to do first aid, make ice bags, and tape extremities, including ankles, wrists, etc.
- Observed professionals completing various therapy techniques to athletes, like dry needling, cupping, stretching, etc.
- Learned to use special rehabilitation equipment.
- Attended various sports practices.
- Attended football practice, giving out water to the athletes, taping, and applying first aid when necessary.
- Set up football practice equipment, including water bottles and jugs, splint kits, AED, and first aid equipment.
- Observed doctors' visits with athlete patients, assessing injuries and viewing imaging, like X-rays and MRIs.
- Maintained inventory of supplies used in the Athletic Training room.
Server
Buffalo Wild Wings
Duluth , MN
09.2023 - 05.2024
- Developed and implemented a comprehensive corporate sales strategy to increase market share.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Learned the whole menu for food and drinks and was tested on my knowledge.
- Was tested on addition knowledge of the company and their policies for sales, cleanliness, and customer service
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
Dance Camp Instructor
Metro Dance Center
Shoreview, MN
08.2022 - 08.2022
- Planned and executed activities to stimulate physical, social, and intellectual growth
- Monitored the room to verify a safe and secure environment for these children
- Worked with young children of a wide range of ages
- Created age-appropriate dances for them to exercise and learn about dance
Fresh French Fries Booth
Minnesota State Fairgrounds
St. Paul, MN
08.2018 - 08.2019
- Efficiently worked to provide the product quickly to customers
- Worked under extraneous fast-paced pressures
- Continued to provide a clean work and services environment
- Maintained a professional demeanor by staying calm when addressing impatient customers.
- Cultivated positive relationships with co-workers to boost employee retention
Education
In Progress - Exercise Science
University of Minnesota - Duluth
Duluth, MN06.2026
High School Diploma -
White Bear Lake Area High School
White Bear Lake06.2022
Skills
- Communication Skills
- Impressionable
- Customer Service and Rapport
- Guest Satisfaction
- Cocktail Knowledge
- Beer Knowledge
- Hard worker
- Natural Leadership
- Warm and Friendly
- Adaptable and Flexible
- Good at Resolving Conflict
- Budget Planning
- Expense Tracking
- Excel proficiency
- Adaptability
- Outgoing
Certification
- First Aid/CPR Certified
References
References available upon request.
Timeline
Exercise Science Club Treasurer
University Of Minnesota Duluth
08.2024 - Current
Intern in the Athletic Training Room
University Of Minnesota Duluth
01.2024 - 05.2024
Server
Buffalo Wild Wings
09.2023 - 05.2024
Dance Camp Instructor
Metro Dance Center
08.2022 - 08.2022
Server/Bartender/Line Cook
Tally's Dockside
05.2021 - Current
Fresh French Fries Booth
Minnesota State Fairgrounds
08.2018 - 08.2019
Waitress/ Dishwasher
Cobblestone Cafe
05.2018 - 08.2024
In Progress - Exercise Science
University of Minnesota - Duluth
High School Diploma -
White Bear Lake Area High School
Similar Profiles
Marwo JibrilMarwo Jibril
Event Coordinator at University of Minnesota DuluthEvent Coordinator at University of Minnesota Duluth
Avery HallAvery Hall
Student Ticket Sales Assistant at University Of Minnesota DuluthStudent Ticket Sales Assistant at University Of Minnesota Duluth
Mitchell VekichMitchell Vekich
UMD Housing & Residence Life at University Of Minnesota DuluthUMD Housing & Residence Life at University Of Minnesota Duluth