Jessica Ellis
Mount Vernon,WA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
15
15
years of professional experience
Work History
Project Coordinator - Commercial Construction
TRAYLOR BROS., INC
Concrete , WA
01.2022 - Current
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Initiated direct deposits and prepared manual checks for employees.
- Reached out to vendors and customers to verify information and follow up on client issues
- Assessed data and information to verify entry, calculation and billing code accuracy
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Project Coordinator - Commercial Construction
IMCO GENERAL CONSTRUCTION
Ferndale, WA.
07.2019 - 12.2020
- Responsible for assisting accounting department and Superintendent for six different job sites
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Gathered requirements for ongoing projects and organized details for management use.
- Photocopied, distributed and emailed documents to project managers
- Prepared and Submitted Payroll
- Accounts Payable Responsibilities
- Assisted with onboarding newly hired staff members and coached on task prioritization
Office Administrator
MILES SAND AND GRAVEL
Burlington, WA.
01.2016 - 01.2019
- Accounts Payable, Payroll, Accounts Receivable
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Worship Director
Cornwall Church
Bellingham, Washington
11.2014 - 09.2016
- Coordinated music and special vocals for worship services.
- Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Recruited volunteers for choirs and worship teams.
- Developed programs for holidays and unique events.
- Set up PowerPoint presentations with lyrics for congregation.
Dispatcher
CONCRETE NOR’ WEST DBA MILES, GRAVEL
Burlington, WA.
01.2007 - 01.2015
- Maintained updated and detailed records of calls in physical and electronic database.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Trained new employees in various procedures and gave feedback on daily work performance to increase productivity.
- Directed dispatching, routing and tracking of 30+ fleet vehicles.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Processed tax exempt certificates, coupons and vendor credit inquiries
- Prepared and mailed invoices to customers, processed payments and documented account updates
Education
Bachelor of Science - Marketing
University of Maryland Global
Naples, Italy12.2021
Marketing Certificate -
Colorado State University Global
Online01.2021
Associate of Arts - General Studies
Skagit Valley College
Mount Vernon, WA12.2013
Skills
- Accounts Payable and Accounts Receivable
- Proactive and Self-Motivated
- Federal Regulation Compliance
- Customer Relations
- Petty Cash Management
- Data Entry and 10-Key
- Record Reconciliation
- Employee Timesheet Processing
- Human Resources Department Processes
- Office Supplies and Inventory
- Vendor Record Management
- Personnel Records
Timeline
Project Coordinator - Commercial Construction
TRAYLOR BROS., INC
01.2022 - Current
Project Coordinator - Commercial Construction
IMCO GENERAL CONSTRUCTION
07.2019 - 12.2020
Office Administrator
MILES SAND AND GRAVEL
01.2016 - 01.2019
Worship Director
Cornwall Church
11.2014 - 09.2016
Dispatcher
CONCRETE NOR’ WEST DBA MILES, GRAVEL
01.2007 - 01.2015
Bachelor of Science - Marketing
University of Maryland Global
Marketing Certificate -
Colorado State University Global
Associate of Arts - General Studies
Skagit Valley College
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