Jessica Emerald
Redding,USA
Summary
Dynamic bookkeeping and management professional with extensive experience at Cal Electro Inc. Proven expertise in financial reporting and payroll administration, coupled with strong customer service skills. Successfully streamlined accounts receivable processes, enhancing cash flow and ensuring compliance. Adept at utilizing QuickBooks and fostering positive client relationships to drive business success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bookkeeper/Property Manager/Fleet Operations Manager
Cal Electro Inc.
Redding, California
01.2023 - Current
- Managed accounts payable and receivable processes for multiple clients efficiently.
- Maintained accurate financial records using accounting software and spreadsheets.
- Reconciled bank statements with company records monthly to ensure accuracy.
- Processed payroll, ensuring timely payments to employees and contractors.
- Prepared regular financial reports for management review.
- Generated invoices for clients and tracked customer payments diligently.
- Resolved billing discrepancies with vendors and customers promptly.
- Ensured full compliance with all reporting requirements and tax filings.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Ensured accuracy in all accounting entries and records.
- Resolved billing discrepancies with vendors or customers promptly.
FRONT OFFICE MANAGER/BOOKKEEPER
REDDING PRINTING COMPANY
Redding, CA
12.2018 - 01.2023
- Greet clients as soon as they arrive, and connect them with the appropriate party.
- Receiving job requests to fulfill in a timely manner.
- Point of contact for all customers.
- Clerical duties, including multi-line phone management, typing, copying, faxing, filing, and scheduling; full experience.
- Transmitted information or documents to customers using a computer, mail, or facsimile machine.
- Year-End Tax Preparation
- Quarterly Sales Tax, Monthly Sales Tax Liabilities.
- General Ledger Bookkeeping.
- Shipping and receiving.
- Payroll
- Accounts Payable.
- Accounts Receivable.
- Invoicing
- Record Keeping.
- Bank reconciliation, credit card reconciliation, money market reconciliation.
Continuous Improvement Coordinator/ Human Resources
REDDING FREIGHTLINER
Redding, CA
08.2017 - 12.2018
- Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
- Identify compliance issues that require follow-up or investigation.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Identify staff vacancies and recruit, interview and select applicants.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
- Analyze training needs to design employee development.
Store Manager
Famous Footwear
11.2014 - 02.2017
- Manage staff, preparing work schedules and assigning specific duties.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Determine staffing requirements, and interview, hire and train new employees.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Maintain documentation of all loss prevention activity.
- Perform cash audits and deposit investigations to fully account for store cash.
Store Manager
Claire's Boutique
10.2012 - 11.2014
- Manage staff, preparing work schedules and assigning specific duties
- Perform cash audits and deposit investigations to fully account for store cash.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Resolve customer complaints regarding sales and service.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
Education
High School Diploma -
WEST VALLEY HIGH SCHOOL
Cottonwood, CA06.1996
Skills
- QuickBooks and bookkeeping software
- Invoicing and collections
- Bank reconciliation and account reconciliation
- Payroll administration and payroll processing
- Financial reporting and report writing
- Microsoft Office applications
- Written and verbal communication
- Office management and administration
- Clerical experience
- Customer service and relationship management
- Accounts receivable and payable
- Store management experience
- Human resources support
- General ledger maintenance
- Accounting software
- Financial reporting
- Payroll administration
Certification
- Verbal Communication — Proficient
- Measures a candidate's ability to effectively convey information when speaking.
- Full results: Proficient
- Organizational Skills — Proficient
- Measures a candidate's ability to arrange and manage files or records using a set of rules.
- Filing & Organization — Highly Proficient
- Full results: Highly Proficient
- Receptionist — Proficient
- Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Work Style: Conscientiousness — Expert
- Tendency to be well-organized, rule-abiding, and hard-working.
- Administrative assistant/receptionist — Highly Proficient
- Using basic scheduling and organizational skills in an office setting
- Scheduling and budgeting
- Work style: Professionalism — Expert
- Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Customer service — Proficient
- Identifying and resolving common customer issues
- Attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Scheduling — Proficient
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
Additional Information
- Proficient in Excel, Microsoft Word, PowerPoint, Outlook
- Experience in QuickBooks (6 yr.)
- Effective leadership and motivational skills.
- Creative problem solving skills.
- Strong time-management and administration skills
- Excellent written and verbal communication skills.
- Results-oriented
Timeline
Bookkeeper/Property Manager/Fleet Operations Manager
Cal Electro Inc.
01.2023 - Current
FRONT OFFICE MANAGER/BOOKKEEPER
REDDING PRINTING COMPANY
12.2018 - 01.2023
Continuous Improvement Coordinator/ Human Resources
REDDING FREIGHTLINER
08.2017 - 12.2018
Store Manager
Famous Footwear
11.2014 - 02.2017
Store Manager
Claire's Boutique
10.2012 - 11.2014
High School Diploma -
WEST VALLEY HIGH SCHOOL
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