Jessica Englund
Virginia Beach,VA
Summary
Dedicated analytics professional with 3+ years driving successful business processes for retail and service companies. Talented leader with analytical approach to business planning and problem-solving, focusing on transforming complex datasets into actionable insights. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Intelligence Manager
Groundworks
Virginia Beach, VA
01.2023 - Current
- Planned, designed and implemented diverse business intelligence solutions to maximize profit.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Authored code fixes and enhancements for inclusion in future report releases.
- Developed and maintained online Power BI reporting environment for entire company ($1 Billion annual revenue)
Senior Business Analyst
Groundworks
Virginia Beach, VA
10.2021 - 12.2022
- Managed entire Power BI reporting environment for over 4,000 employees.
- Developed tailored reports for senior management with Microsoft SQL, Power BI, and Microsoft Excel.
- Facilitated process improvements to reduce errors by implementing structured Quality Assurance checks.
- Collaborated with executive and IT team members to provide resolution and apply best practices in all reporting processes.
- Cultivated relationships with various consulting teams to support integration of Business Central and Snowflake.
- Responded to specific BI requests from Executive personnel, creating reports with requested information in easily understandable formats.
Business Analyst II
Haynes Furniture Company
Virginia Beach, VA
11.2020 - 10.2021
- Analyzed key aspects of business processes to evaluate factors driving results and summarized into presentations for executive stakeholders (CEO,CFO,EVP).
- Collected, organized and modeled data using Microsoft SQL, Excel, and Power BI.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Gathered, documented and modeled data to assess business trends.
Assortment Planner
Dollar Tree Inc
Chesapeake, VA
05.2020 - 11.2020
- Operated Oracle RPAS and SAP Business Objects to provide relevant information, forecasts, and evaluations.
- Generated sales reports and used data to adjust acquisition, assortment and allocation of all Kitchenware products.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
- Partnered with Category merchant to predict receipt needs each season and recommended Keep or Drop processes.
- Recognized potential issues with inventory and quality control and engineered changes.
Business Analyst
Haynes Furniture Company
Virginia Beach, VA
09.2019 - 04.2020
- Assessed impact of current corporate buying business processes on users and stakeholders and evaluated potential areas for improvement.
- Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
- Orchestrated and deployed new web scraping program software to improve measurements of trend analysis and competitor tracking.
- Evaluated trends to understand competitive environments and assess current strategies.
Education
Master of Science - Business Analytics
College of William And Mary
Williamsburg, VA05.2023
Bachelor of Business Administration - Business Analytics, Management
Old Dominion University
Norfolk, VA12.2019
Skills
- Business Needs Analysis
- Business Process Mapping
- Forecasting and Planning
- Dashboard Development
- Business Intelligence Testing
- Data Quality Assessment
- Adaptability and Flexibility
- Leadership
- Microsoft SQL Server, MySQL
- Power BI, Power Pivot, Power Query, Excel
- Python, R
- ETL (Alteryx)
- Gurobi
Accomplishments
- Collaborated with Executive team to develop a solution for improving sales by reallocating future sales appointments to the strongest salespeople. Tracked key KPI's and ranked salespeople based on their location and lead types. Reduced the need for a team of 6+ people to manually identify and reallocate the appointments.
- Improved conversion rate in the front-end sales funnel by developing a custom report that allowed lead tracking on an accrual basis from gross lead to issued appointment.
- Developed custom sales forecast based on future capacity, projected ADL, current pending sales, and historical sales to accurately project performance to plan.
- Identified over $800,000 in overpaid commissions owed to the company. Implemented reporting processes to prevent commissions from being overpaid.
Certification
Entrepreneurship Certificate
Strome College of Business, Department of Management
Timeline
Business Intelligence Manager
Groundworks
01.2023 - Current
Senior Business Analyst
Groundworks
10.2021 - 12.2022
Business Analyst II
Haynes Furniture Company
11.2020 - 10.2021
Assortment Planner
Dollar Tree Inc
05.2020 - 11.2020
Business Analyst
Haynes Furniture Company
09.2019 - 04.2020
Master of Science - Business Analytics
College of William And Mary
Bachelor of Business Administration - Business Analytics, Management
Old Dominion University