JESSICA ESPINOSA
Chicago,IL
Summary
Experienced registered medical assistant with a strong background in specialist, family medicine, and internal medicine. Skilled in providing immunizations, administering injections, and handling prior authorization for medication and certain imaging procedures such as CT and PET scans. Passionate about delivering high-quality care and dedicated to work. Known for being a reliable team player who values collaboration and teamwork. Proficient in EPIC and Athena systems. Previous experience in the laboratory, adept at drawing blood when requested by the provider. Punctual and committed to delivering exceptional patient care. Fluent in Spanish and provides translation services for providers non-English speaking patients. Performs EKGs daily for pre-op assessments.
Overview
10
10
years of professional experience
Work History
Registered Medical Assistant
North Shore University Hospital
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
Phlebotomist
North Shore University Hospital
01.2022 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust
Registered Medical Assistant
Weiss Memorial Hospital
02.2021 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Package Handler
FedEx Ground
06.2018 - 09.2018
- Ensured package containers were loaded into forklifts and transported into packaging areas.
- Used hand-held scanners and physical logs to track items.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed and loaded packages into correct trucks.
Line Cook
Bogart's Bar & Grill
05.2016 - 10.2016
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Grilled meats and seafood to customer specifications and always perform to satisfy customers satisfaction.
Customer Service Representative
Visage Screen Print
08.2014 - 01.2015
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers.
- Collected, sorted, distributed and sent mail and packages.
- Corresponded with clients through email, telephone or postal mail.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
Education
Bachelor of Science - Medical Healthcare Field
Chamberlain University
Chicago, IL07.2026
Medical Assisting Diploma - Medical Assisting
Midwestern Career College
Chicago, IL11.2020
Skills
- HIPAA Compliance
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Compassionate
- Specimens collection and processing
- Professionalism and Ethics
- Patient Assessments
- Adaptable
Timeline
Registered Medical Assistant
North Shore University Hospital
04.2022 - Current
Phlebotomist
North Shore University Hospital
01.2022 - 02.2022
Registered Medical Assistant
Weiss Memorial Hospital
02.2021 - 08.2021
Package Handler
FedEx Ground
06.2018 - 09.2018
Line Cook
Bogart's Bar & Grill
05.2016 - 10.2016
Customer Service Representative
Visage Screen Print
08.2014 - 01.2015
Bachelor of Science - Medical Healthcare Field
Chamberlain University
Medical Assisting Diploma - Medical Assisting
Midwestern Career College
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